As a part of organisational changes announced earlier, Virgin Media O2, a British mobile operator company, has announced a reduction in its workforce. The company has announced to layoff 2,000 workers before the year end.
As per media reports, the job cuts will impact 10 per cent of the company’s workforce. The aim behind this job cut is also a part of company’s effort to streamline their operating model in order to enhance customer service. Reportedly, the telecom company began issuing redundancy notices to some employees on Monday evening.
In such challenging times, the company has emphasised their commitment to supporting all affected employees. Recently, the company in collaboration with other employee welfare communities as well as their internal employee representatives has started working to secure clarity and security for the workers’ future.
Virgin Media O2 was formed through a joint venture between Liberty Group and Telefonica in 2020. Philip Jansen, chief executive, Virgin Media O2, informed investors that approximately 10,000 positions are expected to be replaced by AI technology.
Recently, Ofcom initiated an investigation into the company due to customer complaints about difficulties in cancelling services. Additionally, Liberty Group, which also owns 5 per cent of Vodafone, has plans to reduce 11,000 jobs globally over three years, coinciding with a projected $1.6 billion drop in annual free cash flow.