Tag: employee-customer conflict

Zomato episode: Customer or employee, who should company stand for?

When a conflict occurs between a customer and an employee, who should the company choose to stand by? Not a very new situation for...

Why a coaching culture and not any other culture?

“Would you tell me, please, which way I ought to go from here?” “That depends a good deal on where you want to get to,”...

Boeing to outsource jobs to TCS

In a virtual meeting, Boeing has conveyed to its non-unionised corporate employees that it is all set to outsource its finance and accounting jobs...

Latest

American Express to hire 1,500 software engineers, coders, developers

American Express is hunting for software engineers, coders and developers to fill 1,500 vacancies in its technology division. It has already hired over 3,600...

ICCS to hire over 7,000 in the next 1 year

ICCS, the Indian BPO/BPM service company, is gearing to hire 7,000 people in the next 12 months. Its 6,600+ executives working out of its...

The Emirates Group is looking to hire 800+ IT exeperts

There is good news for job seeking IT professionals in India. The global airline, the Emirates Group, is looking to hire IT experts with...

Do employees want better pay and less benefits or vice versa?

The age when employees used to settle for whatever their employers offered is long past now. Today’s employees are actively seeking better pay and...

DIALOGUE

“The big change has been that we have moved from jobs to skills,” Amaresh...

Q. How would you define the culture at GE? A. Having been present in this region since 1902, GE has been around for 120 years....

“Being good to everyone is being unjust to performers,” Mathew Job, CEO, Crompton

Q. In today’s times, what’s more challenging for a CEO like you — profit & business growth, talent & people, diversification, compliance or managing...

“A CEO needs to acknowledge the silent majority who create the company’s fortunes” S...

Q. RPG is a diversified group with businesses spread across sectors and domains. however, its brands have a strong individual identity unlike other business...