Tag: virtual customer service

Amazon India offers flexible work-from-home options

In an attempt to ensure that its customers across the world enjoy a seamless online shopping experience, Amazon India is offering almost 20,000 temporary...

Why a coaching culture and not any other culture?

“Would you tell me, please, which way I ought to go from here?” “That depends a good deal on where you want to get to,”...

50,000 employees subscribe to Capgemini’s ESOP

At least 50,000 employees from the 29 participating countries subscribed to Capgemini’s ninth annual employee stock ownership plan or ESOP. With an employee subscription...

Latest

Amazon India summoned by Labour Ministry over unethical layoffs

The Union Labour Ministry has reportedly sent a notice to Amazon India seeking an explanation with regard to the retrenchment of employees without serving...

Kerala, J&K, Tamil Nadu offered best daily wage rate to workers in FY22

As per the data revealed in a statistics handbook released by the Reserve Bank of India (RBI), Kerala, Jammu & Kashmir (J&K) and Tamil...

DCM Shriram Group beefs up its HR leadership team

DCM Shriram Group has new faces in its leadership rank. While Hameed Jung has joined as group head – learning & development, DCM Shriram,...

With no space for precautionary quarantine, Foxconn freezes hiring

Foxconn, the supplier of Apple iPhones, has reportedly imposed a hiring pause. Why? Because it is facing shortage of space to quarantine workers at...

DIALOGUE

EQ, IQ & empathy define the success of a CEO

Q. You spent 16 years at LIC before moving to a corporate role at ICICI Prudential. Now, 22 years on, I am still curious...

“The big change has been that we have moved from jobs to skills,” Amaresh...

Q. How would you define the culture at GE? A. Having been present in this region since 1902, GE has been around for 120 years....

“Being good to everyone is being unjust to performers,” Mathew Job, CEO, Crompton

Q. In today’s times, what’s more challenging for a CEO like you — profit & business growth, talent & people, diversification, compliance or managing...