Aditya Birla Capital gets a ‘Jinie’: India’s first AI based smart conversational interface

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Hear out directly from The company’s head HR ops and shared services, Suresh Mani on how PeopleStrong’s alt with its AI driven Alt Messenger & Jinie, India’s first HR ChatBOT, helped the company overcome the challenge in a cost effective way and also standardised employee experiences.

Aditya Birla Capital (ABC) is an umbrella brand for all the financial service businesses of the Aditya Birla Group. In 2016, ABC, spanning across 13 different business entities of the group and 12000+ employees pan India & PeopleStrong partnered with the aim to digitally transform an employee’s work life and interactions they have with HR.

The partnership between ABFSG and PeopleStrong worked on various levels not only to bring efficiency in various processes, but ensuring digital transformation across all major touchpoints in an employees’ life and delivering a consistent, exceptional experience.

Focus areas

The idea was to create an integrated workforce management framework, which can provide a unified view to all its users and create business impact by avoiding revenue leakages which happen due to disconnected systems.

Hear out directly from The company’s head HR ops and shared services, Suresh Mani on how PeopleStrong’s alt with its AI driven Alt Messenger & Jinie, India’s first HR ChatBOT, helped the company overcome the challenge in a cost effective way and also standardised employee experiences.

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