Close Menu
    Facebook X (Twitter) Instagram
    • Our Story
    • Partner with us
    • Reach Us
    • Career
    Subscribe Newsletter
    HR KathaHR Katha
    • Exclusive
      • Exclusive Features
      • Perspectives
      • Friday Features
      • herSTORY
      • Case-In-Point
      • Point Of View
      • Research
      • HR Pops
      • Dialogue
      • Movement
      • Profile
      • Beyond Work
      • Rising Star
      • By Invitation
    • News
      • Global HR News
      • Compensation & Benefits
      • Diversity
      • Events
      • Gen Y
      • Hiring & Firing
      • HR & Labour Laws
      • Learning & Development
      • Merger & Acquisition
      • Performance Management & Productivity
      • Talent Management
      • Tools & Technology
      • Work-Life Balance
    • Special
      • HR Forecast 2026
      • Cover Story
      • Editorial
      • HR Forecast 2024
      • HR Forecast 2023
      • HR Forecast 2022
      • HR Forecast 2021
      • HR Forecast 2020
      • HR Forecast 2019
      • New Age Learning
      • Coaching and Training
      • Learn-Engage-Transform
    • Magazine
    • Reports
      • Whitepaper
        • HR Forecast 2024 e-mag
        • Future-proofing Manufacturing Through Digital Transformation
        • Employee Healthcare & Wellness Benefits: A Guide for Indian MSMEs
        • Build a Future Ready Organisation For The Road Ahead
        • Employee Experience Strategy
        • HRKatha 2019 Forecast
        • Decoding and Driving Employee Engagement
        • One Platform, Infinite Possibilities
      • Survey Reports
        • Happiness at Work
        • Upskilling for Jobs of the Future
        • The Labour Code 2020
    • Conferences
      • Leadership Summit 2025
      • Rising Star Leadership Awards
      • HRKatha Futurecast
      • Automation.NXT
      • The Great HR Debate
    • HR Jobs
    WhatsApp LinkedIn X (Twitter) Facebook Instagram
    HR KathaHR Katha
    zoha
    Home»Exclusive Features»How manufacturing and services will adapt automation at a different pace
    Exclusive Features

    How manufacturing and services will adapt automation at a different pace

    mmBy Dr. Prajjal Saha | HRKathaMarch 21, 20186 Mins Read2982 Views
    Share LinkedIn Twitter Facebook WhatsApp
    Share
    LinkedIn Twitter Facebook WhatsApp

    Automation and ubiquitous technologisation is likely to shift jobs rather than wipe them out.

    Automation is like the sword of Damocles hanging over the workforce. There have been several projections and predictions about how automation will wipe out jobs for human beings.

    zoha

    Yes, a lot of transformation is expected in the next 10 years due to ubiquitous technologisation. While it is true that many of today’s jobs may no longer exist, the existing jobs will be transformed or recreated as new.

    Research based on World Bank data has predicted that the proportion of jobs threatened by automation in India is 69 per cent. Overall, as per estimates, some 33 crore workers will be affected by automation and most of it will be low-skilled workforce hired by the manufacturing sector.

    Labour productivity is likely to be positively impacted by technology-enabled improvements in transport, communication and financial infrastructure. The growth of digital platforms can also create new opportunities to organise the informal sector – aside from the well- documented growth of taxi aggregators in India, over 270 new startups are catering to home services.

    The agriculture and handicrafts sectors, two of the biggest employment generators, can benefit from digital platforms that aggregate demand and supply, enabling producers to directly access new consumers and markets.

    In India, manufacturing wages for unskilled workers adjusted for productivity stand at an average of Rs 350 ($5.25), which is substantially below the cost of robots.

    However , one needs to look at two core sectors – manufacturing, the traditional organised job sector, and services, the principal driver of recent economic growth— and how these two sectors will experience job displacement.

    zoha

    In services, it’s job substitution rather than job displacement, as new higher-value jobs are created within the same sectors. In manufacturing, where automation and technology could have created havoc, the contrary point of view is that manufacturing in India will be slow to adopt automation technologies, and there are valid reasons to back this statement.

    WHY WILL THE MANUFACTURING SECTOR BE A SLOW ADOPTER OF AUTOMATION?

    In India, manufacturing wages for unskilled workers adjusted for productivity stand at an average of Rs 350 ($5.25), which is substantially below the cost of robots. Besides, there are stringent labour laws for the dismissal of employees, which further reduces incentives for a widespread shift to robotics.

    Industries, such as textile, paper, wood, and leather use materials that are typically ill-suited for manipulation by robots; the scope for full automation is thus low in the short run. In addition, wages in these sectors are fairly low. Unless low-cost technological breakthroughs occur, significant adoption will not take place soon.

    Automation of certain tasks, however, could increase the value of other tasks over time. While the job of a bank teller may become obsolete, it will simultaneously create new opportunities for relationship managers. Similarly, the work of a hedge fund analyst will be replaced by an artificially intelligent machine, while simultaneously increasing the importance of a financial advisor.

    However, one should remember that while adoption may be slow, it definitely happen. The declining cost of robots compared to labour could eventually lead to ‘re-shoring’ of large manufacturing plants to industrialised economies.

    Within manufacturing, particularly automobile and electronic plants, exist casual and contractual employment, which may therefore be easier to replace.

    Similarly, in heavy manufacturing industries such as basic metals, chemicals, equipment manufacturing, there is already a low labour-intensive subsector. Advanced automation technologies are likely to lead to further capital deepening and labour replacement in this sector.

    Economists also argue that manufacturing-led economic growth still holds the best prospect for absorbing India’s low-skilled labour surplus.

    Small enterprises that leverage technologies for 3D printing and digital platforms that
    aggregate demand and supply can also create new employment opportunities within the manufacturing sector.

    HOW WILL THE SERVICES SECTOR BENEFIT FROM AUTOMATION?

    It is estimated that across the services sector, routine and manual tasks are most likely to be automated.

    Financial services and information technology services have been at the forefront of India’s service-led growth, but their expansion has been primarily capital rather than labor intensive.

    As this trend continues and firms invest in emerging technologies, entry and mid-level jobs could be at risk. For at least some workers, however, the end result is likely to be job substitution rather than job displacement, as new higher-value jobs are created within the same sectors.

    E-commerce is expected to create 1.49 million jobs by 2021, with an annual growth rate of 36 per cent. For every job that is created by the e-commerce industry, further three to four jobs can get created in downstream industries. 50 per cent of logistics and warehousing jobs, for example, are currently linked to e-commerce platforms. Digital finance is also expected to create 21 million new jobs by 2025.

    A recent study by HfS Research predicts that in the IT sector, India will lose 640,000 low-skilled positions by 2021. However, in place of these lost jobs, the sector is expected to generate 160,000 mid to high-skilled jobs, leading to the shrinkage of the IT sector by 14 per cent, by 2021.

    Automation of certain tasks, however, could increase the value of other tasks over time. While the job of a bank teller may become obsolete, it will simultaneously create new opportunities for relationship managers. Similarly, the work of a hedge fund analyst will be replaced by an artificially intelligent machine, while simultaneously increasing the importance of a financial advisor.

    New tasks and jobs created will hinge on increased complementarity between technology- based products and human abilities and skills.

    Within the services, subsectors, such as hospitality and retail are likely to experience dramatic transformations as a result of automation, digitalisation, and the growing use of data analytics.

    OTHER SECTORS

    Education, healthcare, tourism, transport and storage enterprises have significant growth potential, creating 3 to 3.5 million jobs a year, in comparison to the 0.5 to 1 million jobs they currently create.

    Construction will remain a significant job creator as the Government continues to develop the national infrastructure. The financial sector has traditionally been a high-growth sector, but not a large employer, and this trend is likely to continue.

    Travel and tourism is also expected to become a high-growth industry by 2025.

    IT sector, India will lose 640,000 low-skilled positions by 2021. However, in place of these lost jobs, the sector is expected to generate 160,000 mid to high-skilled jobs, leading to the shrinkage of the IT sector by 14 per cent, by 2021.

    But the big one will come from e-commerce. The digital economy will continue to foster productivity and efficiency growth, creating new avenues for wealth and job creation.

    E-commerce is expected to create 1.49 million jobs by 2021, with an annual growth rate of 36 per cent. For every job that is created by the e-commerce industry, further three to four jobs can get created in downstream industries. 50 per cent of logistics and warehousing jobs, for example, are currently linked to e-commerce platforms. Digital finance is also expected to create 21 million new jobs by 2025.

    (Based on a research report by Quest Alliance, in partnership with Tandem Research and supported by Microsoft Philanthropies)

    Share. LinkedIn Twitter Facebook WhatsApp
    mm
    Dr. Prajjal Saha | HRKatha

    Dr. Prajjal Saha is a business journalist and the editor-publisher of HRKatha. He writes on the realities of work and organisations, offering a clear-eyed view of how companies translate intent into action—often revealing the gap between the two. With over 25 years of experience, he focuses on interpreting workplace trends and leadership decisions in a way that is both insightful and accessible. He founded HRKatha in 2015 to create a platform for credible, insight-driven analysis of the evolving workplace.

    Leave A Reply Cancel Reply

    Related Posts

    Case-in-Point: Values vs performance

    June 11, 2026

    herSTORY: Preeti Ahuja, Global CPO, Husk Power

    June 11, 2026

    HR Perspectives by Himanshu Sinha: “Retention is not simply an HR initiative; it is an organisational responsibility”

    June 10, 2026

    AI is making communication skills more valuable, not less

    June 10, 2026
    Editorial

    Why HR becomes conservative when hiring HR

    Hire for potential, not just pedigree. Look beyond industry boundaries. Avoid groupthink. Value transferable capability.…

    The knowledge that retires before the person does

    The logic behind retirement at 60 once made sense. India was younger. Jobs were scarce.…

    EDITOR'S PICKS

    Case-in-Point: Values vs performance

    June 11, 2026

    herSTORY: Preeti Ahuja, Global CPO, Husk Power

    June 11, 2026

    HR Perspectives by Himanshu Sinha: “Retention is not simply an HR initiative; it is an organisational responsibility”

    June 10, 2026

    AI is making communication skills more valuable, not less

    June 10, 2026
    Latest Post

    Xbox may announce fresh layoffs as part of 100-day reset plan

    News June 11, 2026

    Microsoft’s gaming division, Xbox, could be headed for another round of job cuts as part…

    Shillpa S Chabria joins Webasto Group as VP, people & organisation for Asia Pacific 

    Movement June 11, 2026

    Shillpa S Chabria has been appointed vice president, people & organisation for Asia Pacific at…

    Dell’s latest SEC filing sparks concerns over possible workforce cuts

    News June 11, 2026

    Dell Technologies may not be done with its workforce restructuring, according to fresh disclosures in…

    Holiday Inn Bengaluru Racecourse promotes Ganesh B as director-HR

    Movement June 11, 2026

    Holiday Inn Bengaluru Racecourse has promoted Ganesh B to the position of director-human resources, underscoring…

    Asia's No.1 HR Platform

    Facebook X (Twitter) Instagram LinkedIn WhatsApp Bluesky
    • Our Story
    • Partner with us
    • Career
    • Reach Us
    • Exclusive Features
    • Cover Story
    • Editorial
    • Dive into the Future of Work: Download HRForecast 2024 Now!
    © 2026 HRKatha.com
    • Disclaimer
    • Refunds & Cancellation Policy
    • Terms of Service

    Type above and press Enter to search. Press Esc to cancel.