Kyndryl emerged from IBM’s infrastructure services business in 2021 with deep technical capability, but also the task of building a distinct identity in a technology-services market where client expectations and skills are changing quickly. In such a business, the people…
Most HR dashboards end with numbers. Attrition rates. Vacancy counts. Absenteeism percentages.…
Identifying a capable successor does not mean the succession plan will work.…
What if giving employees unlimited leave actually makes them take less of…
A successor may be announced at the end of a leadership transition,…
Many HR professionals aspire to become chief human resources officers, but few…
The average global time-to-hire sits at 44 days. For most organisations, that…
For many months we have been hearing one reassuring line: AI will…
As artificial intelligence (AI) reshapes how work gets done, a quieter but…
When performance falls short, training is often the first prescription. Someone is not delivering. A team is struggling. A new capability is required. The instinctive organisational response is to identify a programme, put people through it and hope performance improves. But what if the problem…
When Shailesh Singh, Chief People Officer at Axis Max Life Insurance, talks about capability building, he does not begin with training programmes. He begins with culture. “If it is not consciously anchored,” he says, invoking a Rajiv Gandhi quote on corruption to make his point,…