“Diversity has direct relation with productivity,” Rohit Suri

The new emerging learning platforms with diverse content and technology allowing HRs to focus more on operational functions which impacts the business, in conversation with Rohit Suri, Chief HR & Talent officer, south asia, Group M for HRKatha 2019 Forecast.

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More power to HR in 2019

I think the role of HR in business is undergoing the biggest transformation of all times. In today’s era of digital disruption, the need for businesses to change and adapt is critical to stay relevant and the important piece for this change is the need to handhold the employees and create the urgency for change by inspiring them and upskilling them. The calling is to work closely with the business and help acquire new skills, invest in continuous learning to upskill, and manage the change due to restructuring as the businesses evolve to continue to stay relevant.

“HR will take a centre stage in the process of evolution” 

HR as a function is being called upon to take centre stage in this process of evolution, to help the business make this transition and therefore, I think there will be more power to HR in 2019 and beyond.

The biggest challenge for HR in your sector

Business is evolving rapidly due to digital and it is not just change but substantially transformational change. It is imperative for HR to work with the business to put in place the HR strategy, which helps the business evolve and continue on the path of growth.

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Developing new skillsets for the future workforce

As businesses change, it is imperative to continue to upskill the workforce. The future workforce is a workforce which will continue to upskill and adapt rapidly, and the biggest challenge faced by HR is to help the workforce through this process.

Technology will allow HR to be more human

No, it is not a dream as it is soon becoming a reality. The deployment of HR technology and AI will create better processes to manage the workforce. This will give HR more time to focus on creating better experiences for the employees as operational work reduces with the use of artificial intelligence. HR can pay more attention on strategic and high-impact work and build more in-person relationships and connections.

“Technology will give HR more time to focus on creating better experiences for the employees as operational work reduces with the use of artificial intelligence. HR can pay more attention on strategic and high-impact work and build more in-person relationships and connections”

Managing a diverse workforce

To me, diversity is all about having different viewpoints, which helps a business deliver superior performance. It also helps to attract top talent. Diversity has a direct correlation with productivity. By creating an enriching work environment, different ideas and thoughts are able to thrive. This has a positive impact on problem solving and the delivery of services. Diversity should not just be confined to gender, but has to be inclusive covering people from different age groups and ethnic backgrounds, including even differently abled people.

“E-learning is the future of mass learning platforms”

Technology will change learning in 2019

There is an evolution in the learning technologies. Companies deploy learning management systems (LMS) and invest significant money and resources on creating the right content to enable the learning agenda across the organisation. Over the last couple of years, due to the penetration of the Internet we have seen the emergence of learning platforms which have very rich and diverse content. I do think that the future is with these kinds of mass learning platforms.

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