Salesforce CEO: Letting go 7,000 employees wasn’t a wise call

During the meeting, the Salesforce staff criticized Marc Benioff, the company's CEO, for being vague and unforthcoming


During a company-wide meeting over the phone that lasted two hours, Marc Benioff, CEO, Salesforce, acknowledged that the decision to terminate the employment of thousands of individuals was not a wise move.

Reportedly, during an interview with The New York Times, Benioff admitted that the call was not a wise decision. Apparently, they were only trying to clarify something that was difficult for the employees to even comprehend. According to Benioff, discussing such a matter with a large group of people on a call could not have been productive, and the company ended up bearing the consequences.

In January 2023, the enterprise software company let go of around 7,000 workers, which accounted for 10 per cent of its total workforce. The decision was made amid the prevailing global macroeconomic conditions that the company was facing.

Additionally, as per IANS, Benioff was also criticised by Salesforce employees for being non-committal during the meeting. He expressed that he would have liked to provide lifetime job security, but when it comes to such a large organisation with 80,000 workers, some situations make it necessary to downsize. He also said that the layoff severance packages offered by Salesforce were among the most generous.

As per a WARN (Worker Adjustment and Retraining Notification) notice, the layoffs impacted 258 workers in San Francisco, affecting departments such as sales, customer service, technology , product, and general administration. In Ireland, 200 out of the 2,100 employees received their notices.

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