Medi Assist Healthcare Services, the Indian insuretech/healthtech and health benefits administrator, has appointed Manmohan S Kalsy as president – business operations and human resources.
Kalsy has moved from Inbrew Beverages, where he was chief human resources officer or CHRO since August 2022. There, he was leading talent acquisition, training and development, as well as performance management
Having begun his career with Honda Siel Power Products, as senior personnel officer, in 1989, Kalsy has come a long way. From 1992 to 1996, he worked for Gillette India as HR executive.
He served as general manager – HR at PepsiCo for almost seven years, from 1995 to 2001.
His next stop was Bharti Airtel, where he joined as head – HR operations (mobility business) in 2001. Three and a half years later, he found himself at Triveni Engineering & Industries, as vice president – corporate HR.
In 2006, he joined Vodafone as VP-HR. He was also associated with Xerox for over two and a half years, as executive director – HR. The period 2013 to 2021 was spent at United Breweries, as CHRO. His next stint, albeit a short one, was with Go First, as vice president & head of human resources.
In his new assignment at Medi Assist, Manmohan will be responsible for building a world class team for delivering on Medi Assist’s ‘Borderless Benefits’ promise. Additionally, he will lead the integration of acquisitions and build a member-centric operations framework. He will help align HR actions with business outcomes.
Given his track record of designing creative HR strategies and managing diverse teams, Satish Gidugu, CEO, Medi Assist is confident that Kalsy “will help Medi Assist deliver on the motto “every employee a partner and every customer a commitment”. Gidugu looks forward to building a people-centric best-in-class delivery organisation” with Kalsy’s help.
Kalsy himself believes his “biggest goal is to align HR actions and people capabilities to impact business outcomes. Working on people’s capabilities to accomplish far more—to jump higher, run faster, see farther, maybe even challenge the status quo. I’d also be focusing on leadership development and integration of new acquisitions”.
Recently, Medi Assist made its first international acquisition by acquiring a majority stake in Mayfair We Care, a UK-based healthcare focused administration service provider with presence across the world. The partnership allows Medi Assist to expand offerings for its customers beyond India and provide access to medical benefits and health plan administration in over 150 countries.