Indian office workers lead the global pack in both AI adoption and user base, according to DeskTime data. In 2023, they spent an average of 241 hours (30 workdays) using AI-powered tools, significantly higher than the European average of 175 hours and the American average of 93 hours.
The study, drawing data from over 200,000 businesses worldwide, suggests a broader trend of AI integration in workplaces, as businesses seek to stay relevant and efficient. DeskTime CEO Artis Rozentals emphasises the likelihood of this trend persisting and deepening in the coming years.
In India, ChatGPT emerged as the most popular tool, used for an average of 129 hours per person, followed by GitHub (46 hours), Canva (40 hours), Bing (17 hours), and Amazon AWS (1.2 hours). This trend reflects the growing integration of AI across various tasks, from writing and design to coding and cloud computing.
Despite fears of AI replacing jobs, the data suggests a different reality. “Employees aren’t shying away from AI; they’re actively embracing it,” says Rozentals. “This suggests that AI is becoming an indispensable tool, augmenting human capabilities rather than replacing them.”
While India boasts the highest average usage time, it also leads in terms of total users with over 49,000 compared to Europe’s 13,000+ and the US’s 23,000+. This highlights the different stages of AI adoption across regions.
Looking ahead, experts anticipate continued growth in AI usage. The rapid adoption of ChatGPT, which reached 1 million users in just 5 days, demonstrates the potential for even deeper integration in the future. “This could pave the way for a hybrid human-AI workforce, where every deliverable is infused with the power of AI,” Rozentals concludes.
