Pharmaceutical companies operate under a particular kind of pressure. Science moves fast. Regulation moves slowly. The cost of getting people…
Browsing: Perspectives
Where India’s top people leaders share their playbook
Diversified manufacturing groups present HR with a particular kind of complexity. Businesses within the same conglomerate operate in entirely different…
Life insurance sits at an unusual intersection of trust and urgency. It is a product people know they need but…
Higher education presents its own particular version of the HR challenge. The workforce is highly credentialled and professionally mobile. The…
Healthcare sits at an unusual intersection. The sector is driven by purpose, yet it generates some of the highest rates…
In IT services and enterprise technology, predictability has quietly disappeared. Client expectations shift rapidly, technologies evolve mid-project, and employees are…
Hospitality presents unique talent challenges. Operations run 24/7, 365 days a year. Work-from-home is rarely an option—employees must be present…
Ishita Medhekar, CHRO at Altius Telecom Infrastructure Trust, on why attrition reflects what has already broken, why AI should inform…
Some organisational transformations happen by design. Others happen because circumstances demand it. Livpure’s journey involved both—a post-COVID realisation about adaptability…
Hospitality sells experience, not inventory. Rooms can be standardised; service cannot. As Indian hotel chains expand into metros, pilgrimage towns,…
Express logistics operates at brutal velocity. Precision matters, speed is non-negotiable, and reliability shapes customer trust. Behind every package delivered…
In asset-heavy organisations, talent strategies fail not because assets age—but because people systems do. Workforces span corporate offices and construction…
Product companies operate under different imperatives than services firms. They build intellectual property rather than deliver projects, design for global…
Healthcare services operate under peculiar pressures. Work crosses time zones and continents, accuracy is non-negotiable, and errors can have life-critical…
Some leadership perspectives emerge from strategic frameworks or academic models. Others emerge from moments when organisational systems collapse and HR…
Industrial technology companies occupy a peculiar position. They operate at the intersection of digital, physical and industrial systems—where software meets…
Consumer durables occupy peculiar territory. Products have long replacement cycles, brand loyalty matters immensely, and distribution requires deep understanding of…
Technology consulting operates at brutal velocity. Client expectations shift mid-engagement, technology stacks evolve quarterly, and delivery models reinvent themselves annually.…
Insurance is peculiar. Unlike technology companies that sell innovation or consumer goods firms that sell aspiration, insurance companies sell promises—commitments…
Consumer companies have long mastered the art of understanding customers—their preferences, pain points, moments of delight and frustration. However, when…
Banking, financial services and insurance operate under constraints that most industries never encounter. Regulatory frameworks are non-negotiable, compensation structures are…
Aerospace manufacturing operates under constraints that would paralyse most industries. Technical precision is non-negotiable—a single defect can cause catastrophic failure.…
Retail and hospitality operate on thin margins where employee experience directly translates to customer experience. A disengaged sales associate, an…
Four decades in human resources provides perspective that quarterly earnings calls and annual strategy reviews cannot. Adil Malia has witnessed…
Pharmaceutical companies operate at a peculiar intersection: scientific rigour meets human empathy, regulatory compliance encounters rapid innovation, and every people…
Natural resources companies rarely lead conversations about progressive workplace practices. Mining and metals remain male-dominated, hierarchical, and operationally focused. Yet…