CleverTap has appointed Ruchi Arya as senior director – human resources, effective October 2026. Based in Mumbai, she will lead HR business partnering for the company’s Technology and Product teams, while also taking on responsibilities across global HR programmes and strategic initiatives.
Arya brings over 16 years of experience in human resources, with expertise in strategic HR business partnering, talent management, workforce planning, employee engagement, organisational development and HR transformation.
Before joining CleverTap, Arya served as director – HR, Digital at JioStar from November 2024 to October 2026. She partnered with the leadership teams across JioHotstar’s SVOD, partnerships and marketing businesses, focusing on people strategy, workforce optimisation, organisational effectiveness and employee experience.
Prior to JioStar, she spent over three years at Viacom18, where she progressed from senior manager – HR to director – HR. She led HR business partnering for digital, technology, product and entertainment businesses, while driving talent management, performance management, compensation, employee engagement and HR transformation initiatives.
Earlier, Arya spent nearly 11 years at Network18 Media & Investments, where she held several HR positions, progressing from executive – HR to senior manager – HR. She managed HR business partnering across multiple media and publishing businesses, including CNBC-TV18, CNBC Awaaz, CNBC Bajar, News18 Lokmat and other broadcast operations. Her responsibilities included talent acquisition, performance management, learning and development, employee engagement and policy implementation.
During her tenure at Network18, she was also part of the core team involved in the implementation of SAP R/3, contributing to user acceptance testing, HR module implementation and organisation-wide adoption.
Arya’s career has included involvement in significant organisational transitions, including the Viacom18-Star India merger and Reliance’s acquisition of Network18. She has worked on HR integration, restructuring, workforce optimisation and change management across these business environments.
Academically, Arya holds an MBA and a postgraduate qualification in HR and marketing. She has also completed an Executive Development Programme in Strategic HR Leadership from XLRI, covering April 2025 to February 2026.
