Close Menu
    Facebook X (Twitter) Instagram
    • Our Story
    • Partner with us
    • Reach Us
    • Career
    Subscribe Newsletter
    HR KathaHR Katha
    • Exclusive
      • Exclusive Features
      • Research
      • Point Of View
      • Case In Point
      • Dialogue
      • Movement
      • Profile
      • Beyond Work
      • Rising Star
      • By Invitation
    • News
      • Global HR News
      • Compensation & Benefits
      • Diversity
      • Events
      • Gen Y
      • Hiring & Firing
      • HR & Labour Laws
      • Learning & Development
      • Merger & Acquisition
      • Performance Management & Productivity
      • Talent Management
      • Tools & Technology
      • Work-Life Balance
    • Special
      • Cover Story
      • Editorial
      • HR Forecast 2024
      • HR Forecast 2023
      • HR Forecast 2022
      • HR Forecast 2021
      • HR Forecast 2020
      • HR Forecast 2019
      • New Age Learning
      • Coaching and Training
      • Learn-Engage-Transform
    • Magazine
    • Reports
      • Whitepaper
        • HR Forecast 2024 e-mag
        • Future-proofing Manufacturing Through Digital Transformation
        • Employee Healthcare & Wellness Benefits: A Guide for Indian MSMEs
        • Build a Future Ready Organisation For The Road Ahead
        • Employee Experience Strategy
        • HRKatha 2019 Forecast
        • Decoding and Driving Employee Engagement
        • One Platform, Infinite Possibilities
      • Survey Reports
        • Happiness at Work
        • Upskilling for Jobs of the Future
        • The Labour Code 2020
    • Conferences
      • Rising Star Leadership Awards
      • HRKatha Futurecast
      • Automation.NXT
      • The Great HR Debate
    • HR Jobs
    WhatsApp LinkedIn X (Twitter) Facebook Instagram
    HR KathaHR Katha
    Home»Special»HR Forecast 2020»“Businesses today are all about people and experience”, Reena Tyagi
    HR Forecast 2020

    “Businesses today are all about people and experience”, Reena Tyagi

    HRK News BureauBy HRK News BureauMarch 13, 2020Updated:March 13, 20203 Mins Read25968 Views
    Share LinkedIn Twitter Facebook
    Share
    LinkedIn Twitter Facebook

    Technology, data, employee experience: What’s high on agenda
    In today’s competitive markets, human capital can be the biggest differentiator, and hence, attracting and retaining the ‘Best-in-Class’ talent is an important part of the people agenda. ‘Best-in-Class’ talent gets energised and connected through ‘Best-in-Class’ experience. This can be achieved through technology and niche experiences .We live in an era of continuous innovation and change, and this is no different for HR. Business today, is clearly all about people, meaning that processes and practices should be directed at enhancing the employee experience. HR analytics and new technologies should focus on the employees. How HR attracts, retains, and energises a diverse and skilled workforce will shape the organisations in 2020.

    The biggest challenge for HR in your sector
    The role of HR is becoming challenging and strategic in the insurance industry. The marketing, regulatory and technological environments, within which the insurance industry functions, are evolving continuously. With these internal and external demands, HR in the insurance industry needs to pre-empt the changes and build suitable models and strategies to lead this change. HR needs to be receptive to the constantly changing market conditions in the industry and ensure the growth, development, satisfaction and retention of the workforce. In this fast growing and demanding industry, it is also important for HR to create an agenda around people development, coaching and building an internal leadership pipeline.

    The next CHRO – the learning officer, the talent officer, the HRBP or the engagement officer
    CHRO candidates are being hauled from various arenas of a company. The skills that CHROs require are more to do with managing the programmes that influence a company’s total workforce. Leading the people’s agenda of an organisation requires holistic understanding of business and the HR function. But more importantly, the HR leader should be seen as a fair leader, who can lead change, has the ability to build effective talent strategies aligned to business objectives, and can influence and coach leaders to drive the people agenda.

    Rising employee benefits cost
    To recruit and retain top talent, employers are enhancing employee benefits because balancing costs against the potential value to the organisation is becoming more complex. However, it is important to evaluate the return on investments, by accounting for a holistic impact of these benefits on productivity and retention of employees. To build human capital, it is important for organisations to be competitive in people practices and benefits. It is critical to create an enabling and supporting environment, which offers peace of mind to the employees. At the same time, HR must ensure that the cost of these benefits is optimised through various initiatives.

    HR as the ethics keeper
    The vision of HR in 2020 will be both digital and human. Human resource leaders are now focussing on optimising the permutation of human and automated work. This is creating a new dimension for HR—one which entails leaders and teams to develop an ease in Artificial Intelligence (AI), while they redesign HR to be more personal, human, intuitive and ethical. It will be the HR’s responsibility to ensure that robust structures and practices are put in place to ensure the security of data and avoid its misuse. There should be practices to ensure the right to privacy of the employees.

    (This article first appeared in HRKatha print magazine)

    Share. LinkedIn Twitter Facebook
    HRK News Bureau

    Leave A Reply Cancel Reply

    sixteen − five =

    Related Posts

    “The agility of a startup with the legacy of a giant: Haleon’s formula for success,” Priyank Parakh, Director-HR, Haleon

    June 27, 2025

    The Great Displacement: How automation is reshaping India’s workforce

    June 20, 2025

    “We’re a sustainability organisation—we’ve been green since when green was just a colour in the crayon box,” Sanjeeb Lahiri, CHRO, GRP

    June 12, 2025

    Redefining recognition: Why the future of HR leadership lies with rising stars

    June 12, 2025

    QUICK HR INSIGHTS

    EDITOR'S PICKS

    The 5-to-9 Trap: Is Gen Z’s quest for perfect evenings fuelling a new burnout?

    July 9, 2025

    How AI is creating a workforce of the mentally walking dead

    July 8, 2025

    The tortoise and the hare: Which leadership style conquers chaos?

    July 4, 2025

    The heart versus the head: Why startups struggle to balance culture and capability

    July 3, 2025
    Latest Post

    Centre rolls out digital service books for all government employees

    News July 9, 2025

    The Central government has mandated the implementation of digital service books across all ministries and…

    ZS to hire 4,000 globally; strengthens GCC operations in India

    News July 9, 2025

    In response to the growing global demand for Global Capability Centres (GCCs), ZS, a management…

    Himachal Pradesh expands paramedical education to address healthcare staff shortage

    News July 9, 2025

    In a major step toward strengthening its healthcare system, the Himachal Pradesh government has announced…

    Sudden layoffs at startup spark social-media outrage

    News July 9, 2025

    A sudden round of layoffs at a tech startup has triggered widespread backlash on social…

    Asia's No.1 HR Platform

    Facebook X (Twitter) Instagram LinkedIn WhatsApp Bluesky
    • Our Story
    • Partner with us
    • Career
    • Reach Us
    • Exclusive Features
    • Cover Story
    • Editorial
    • Dive into the Future of Work: Download HRForecast 2024 Now!
    © 2025 HRKatha.com
    • Disclaimer
    • Refunds & Cancellation Policy
    • Terms of Service

    Type above and press Enter to search. Press Esc to cancel.