The modern workplace buzzes with activity, but not all voices rise above the din. A new trend is emerging, a counterpoint to the attention-grabbing: ‘quietly managing’. This subtle yet effective approach prioritises efficiency and employee well-being, offering an alternative to both flamboyant leadership and the silent disengagement of ‘quiet quitting’.
Quietly managing is about handling challenges calmly and effectively, achieving success without fanfare. It’s not about shrinking into the background, but about mastering the art of silent effectiveness. In contrast to the grand gestures of traditional leadership, this approach champions efficiency through subtle action.
Jayant Kumar, CHRO, ACC and Ambuja Cement, sees this shift as crucial. “We can promote quiet management by focusing on individuals, enhancing their skills, and embracing digital acceleration,” he says. This requires prioritising individual value, equipping employees with cutting-edge skills, and emphasising adaptability and digital savviness.
“We can promote quiet management by focusing on individuals, enhancing their skills, and embracing digital acceleration”
Jayant Kumar, CHRO, ACC and Ambuja Cement
Quietly managing stands in stark contrast to quiet quitting, where employees disengage and withdraw without overt dissatisfaction. This phenomenon cripples productivity and morale, making ‘quiet management’ a proactive response. By fostering open communication, acknowledging contributions, and prioritising work-life balance, organisations can minimise the risk of silent disengagement.
Samir Bhiwapurkar, head HR, Japfa Comfeed, emphasises the role of managers in this transition. “Managers can discuss roles, provide learning opportunities, offer certifications, and involve employees in cross-functional teams,” he suggests. These subtle yet effective strategies keep employees engaged and motivated.
However, implementing quiet management comes with its own set of challenges. Engaging and motivating teams may require fostering a positive culture and recognising individual efforts privately. Addressing conflicts, advocating for resources, and projecting leadership presence are essential skills for both supporting teams and advancing careers.
“Managers can discuss roles, provide learning opportunities, offer certifications, and involve employees in cross-functional teams”
Samir Bhiwapurkar, head HR, Japfa Comfeed
One significant hurdle, according to Bhiwapurkar, is ensuring organisational readiness. “Resistance or lack of readiness at the organisational level can impede successful implementation,” he warns. Aligning policies, structures, and culture with this new approach is crucial.
Balancing personal and professional boundaries adds another layer of complexity. Quietly managing requires a delicate touch, remaining approachable while maintaining professionalism. Success in this realm lies in self-awareness, effective communication, and strategic relationship building.
The benefits of quietly managing extend far beyond leadership. Employees in such environments feel valued, supported, and encouraged to focus on their work, leading to increased productivity and job satisfaction. Personalised attention fosters a sense of being heard and appreciated, while the reduced stress associated with this approach allows for greater ease and confidence in performance.
Quietly managing also benefits team dynamics. Team members admire leaders who prioritise guidance over attention-seeking, contributing to improved morale and a positive atmosphere. The emphasis on collaboration and teamwork minimises distractions and conflicts, leading to better productivity and a less-stressful environment for everyone.
“Pairing newcomers with seasoned mentors cultivates an environment centred around guidance and support”
Praveen Purohit, deputy CHRO, Vedanta Resources
Praveen Purohit, deputy CHRO, Vedanta Resources, emphasises the role of mentorship in navigating this shift. “Pairing newcomers with seasoned mentors cultivates an environment centred around guidance and support,” he says. This proactive approach ensures a smooth transition and fosters the growth of a workforce adept at quietly mastering the workplace.
As organisations strive for more harmonious and engaged workplaces, the tendency to ‘quietly manage’ is poised to gain significant traction. This nuanced approach, prioritising efficiency and employee well-being over theatrics and disengagement, offers a promising path towards a more fulfilling and productive workplace for all.
