SBI wants its staff to wear formal wear to work and and has therefore, barred them from sporting slippers, shorts, jeans and t-shirts.
State Bank of India has released a circular outlining a strict dress code and etiquettes.
In an internal communique sent out to its employees, the Bank says, “One of the key elements that contributes to the emotional value and image of a service brand is the way its representatives carry themselves, while interacting with customers, associates and other relevant constituents. Every employee is a brand ambassador for the Bank and his or her appearance and demeanour have an impact on the image of the Bank.”
SBI employees now have to wear their official ID and name badges while on duty. Even those employees who have been given a uniform, such as subordinate staff and security personnel will have to wear the same.
SBI wants its staff to wear formal wear to work and and has therefore, barred them from sporting slippers, shorts, jeans and t-shirts.
While senior staff members of the administrative offices will have to don a jacket or tie while meeting clients and other dignitaries, regular staff at the branches will have to wear formal shirts, trousers and shoes. The branch manager may wear a tie.
For women employees it is formal Indian or western attire.
The staff has also been advised to avoid an unkempt look, such as unshaven face or ruffled hair. Besides, the SBO staff will have to maintain personal hygiene to keep away bad breath and body odour.
The circular also mentions that the shoes and belts have to be of the same colour and socks should complement or match the colour of the trousers.
The bank has also asked its employees to avoid belching when in a meeting as it is highly irritating. In addition, employees have been asked not to speak in common language in formal meetings as it is unprofessional.