In an endeavour to ensure that employees are able to continue working uninterrupted, telecom company, Tata Teleservices, has rolled out various initiatives to ensure employee safety and enable them to work from home in a seamless manner.
The Company has come up with an Employee Assistance Programme, SABAL, in partnership with 1to1help, an online counselling platform, to keep a check on its employees’ health and well-being, and ensure their safety during this critical time.
Participation in SABAL is, however, voluntary.
The initiative aims to support its employees in addressing their concerns related to work, health, as well as mental and emotional well-being.
The facilities are not just limited to the employees, but also available to three dependent family members of the employees.
Some of the features of the service include 24×7 counselling via a secure website, facility to speak with the counsellor on the telephone and a face-to-face counselling at 1to1help’s premises. Counselling is offered on workplace relationships, sleep-related issues, anger management and parenting amongst other subjects.
Other initiatives and actions taken by Tata Teleservices also include a ‘Doctor on Call’ facility, which is extended to all employees and their families. Moreover, the well-being of an employee is checked and verified digitally, through a self-declaration form.