Future systems will have to be human, simple, flexible and without limitations

Success will only come to agile and resilient organisations that are willing to experiment and possess the right talent for the purpose.


Change, innovation, technology, progress, advancement, and cultural shift are just some of the terms that are thrown around in the corporate world today. With changes taking place every day and every minute, organisations can never be prepared enough for the future, when it comes to the systems they use. How can they ensure that their systems will be able to survive in the future? What should organisations do to ensure that their systems are ready to take on the challenges that lie ahead? Will it be enough to combine applications, data and infrastructure? No. It is important to also put in place the right talent — talent that is updated and well versed with not just machines but the latest technologies.

Change is happening constantly, and it is happening at a fast pace. To keep up, organisations need to possess agility, resilience and a willingness to experiment. None of these traits will be found in stubborn stodgy organisations that prefer to adhere to conventional ways and run away from new ideas, innovations and novels techniques of working. These traits will only be found in progressive organisations with a modern staff that is open to adapting to technological changes.

Simply put, success will come the way of companies that adapt to change, have no boundaries and are fundamentally human, especially in these times when information technology companies are undergoing a cultural and technical makeover.

What are the hurdles to success?

Organisations are stopped from tasting success because of a workforce that is not updated in terms of knowledge, especially when the world around them is fast evolving.

When the existing employees find themselves rendered incompetent in the face of technological advancements; when they are unable to handle the continuous data flow and incompetent to come to terms with the remarkable powers of artificial intelligence and the Internet of Things, success will remain distant.

According to a report on ‘Future Systems’ by Accenture, the current information technology (IT) style is incapable of handling the changes that keep happening, and that too, at an alarming pace. This brings us back to the three qualities mentioned earlier— agility, resilience and willingness to experiment. That is not all. Companies have to put life into their systems by connecting their applications and infrastructure with their workforce to create a meaningful, dynamic and productive whole.

Organisations can do the following to ensure success for future systems and change the manner of working and living:

Remove barriers: The IT stack of the past needs to innovate to stay relevant. The newer stack is equipped to come up with new ways to solve issues pertaining to not just business and customers, but the society in general. Everything happens in the cloud. In fact, the cloud is the strong enterprise-wide foundation that does away with all boundaries and dependencies across the IT stack.

Adapt: When systems become adaptable, the organisations are able to productively use their ability to scale new innovations rapidly. Adaptable systems are capable of making use of data and machine intelligence to take the business forward and help it grow without lagging behind in an environment that is forever changing. When the workforce within the organisation becomes adaptable, it is able to work in tandem with the machines to arrive at effective decisions without any delay. Faster decisions means quick action, and with time being of utmost value, nothing prevents the business from growing if its systems are adaptable.

Make systems adjustable to human beings: It is quite a challenge to get people to change and adjust to machines. But if we approach it the other way round, and get machines to adjust to humans, things become much simpler. The technology interfaces should be designed such that they make the experiences simple and at the same time fulfill the needs of the stakeholders, including the customers.

What should companies invest in?

With the future being all about machines and human beings teaming up, continuous learning will be the buzzword. Therefore, there will have to be new models of sourcing talent too. And organisations will have to majorly and seriously invest in the right talent. In fact, it is more important to have the appropriate software engineering talent in place than finance, for the growth of a business.

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