Employees who are satisfied with their current managers are likely to stay on with their organisations. A latest BCG survey of over 11,000 employees —from Australia, Japan, UK, Canada, India, France, Germany and the US—posed four questions the answers to which reveal that managers do play a significant role in employees’ intention to stay on with their organisation.
As per the report, 28 per cent of global employees surveyed across these eight countries do not see themselves staying on with their current organisation in a year’s time. The employees surveyed were asked whether they were satisfied with their current managers; whether everyone at their organization has a fair opportunity to succeed irrespective of their background; they have seniors at work who support them always; and whether they are allowed access to resources that would help them be successful.
Of the over 11,000 people who were covered in the survey, 16 per cent of those who plan to quit their organisation admitted to being satisfied with their current managers, while 13 per cent strongly believed that everyone has a fair and equal chance to succeed in the organisation regardless of their background. Eleven per cent of those planning to leave had received active support from someone senior at work. Only nine per cent of those planning to leave their organisation within a year answered in the positive to all the four questions. That means, these nine per cent were not only satisfied with their managers, but were sure they received equal opportunities and were well supported by seniors and could access resources for success.
So, why is the quality of managers so important? An alarming 74 per cent of those surveyed, across the aforementioned eight countries, strongly disagreed with all four of the following statements: ‘I have access to resources to help me be successful’;’ Someone senior at work actively supports me’; ‘”Everyone has a fair and equal chance to succeed’; ‘I am satisfied with my current manager’.
About 26 per cent of the employees surveyed in India plan to quit their current organisation within a year. In Australia, 36 per cent shared the same sentiment, followed by Japan (35 per cent), UK ( 32 per cent), Canada (28 per cent). In the US, about 26 per cent of those surveyed plan to quit their organization, while in France, 26 per cent intend to do the same and in Germany, only 19 per cent.