Technology, data, employee experience: What’s high on agenda
For the next year, employee experience is by far the highest on my agenda.
The biggest challenge for HR in your sector
Maintaining culture is the biggest challenge in pre-IPO companies. In such organisations, it is usually the senior leadership which sets the tone for the culture of the organisation. As expected, in such companies there is frequent change in leadership. The number of people moving out of such roles is high as companies move from one growth stage to the next. A high churn rate invariably impacts the culture of the organisation and this can create a problem. HR leaders need to be aware of this risk and lead from the front.
HR as the ethics keeper
HR will continue to play the role of ethics keeper and this will never change. An HR leader’s job is to keep the culture of the organisation and take the right actions. In this endeavour data will be useful as it will help spot trends early on.
To take an example, if organisations can harness manager effectiveness with the help of data and detect patterns early on, they can predict which managers are struggling to perform and who are doing well. Based on this input, they can take appropriate corrective action ahead of time.
Role of analyst in HR
The role of analyst in HR is likely to increase. In large organisations especially, it becomes critical to analyse and detect trends early on so that leaders can suggest necessary HR programs based on the data that is being generated.
Robotic Process Automation – HR to play a more decisive role
Yes, it will make HR to play a more decisive role. Robotic Process Automation helps HR by taking away the repetitive and monotonous tasks. In doing so it frees up the employees to engage in other creative pursuits such as problem solving and focus on customer experience.
If organisations can harness manager effectiveness with the help of data and detect patterns early on, they can predict which managers are struggling to perform and who are doing well