It is no secret that the global health crisis has led organisations to quickly rethink their existing business processes and undertake several workplace shifts, including remote working, bringing in digital team-collaboration tools, and transforming in-person events into virtual ones. With a multi-generational workforce embracing virtual aspects of daily work life, organisations have come to realise that their learning must continue even from a remote location. As they examine their current learning strategies to adjust with this disparate group in the new shift, for many organisations one thing has become clear — traditional learning and one-size-fits all training are not equipped to deliver the engaging learning experience needed by today’s modern learner.
We now live in a world where learning has become a part of our everyday life. With the unforeseen changes in store for the future of work, the strategic role of talent-development professionals has become more important than ever. Apart from helping employees continue their path of learning, they need to focus on reducing their stress and keeping them engaged and productive with their work. To implement the renewed digital strategy, what is required is a comprehensive Learning Management Solution that is contextual in nature, and helps to keep the workforce engaged and productive. A solution that propels the organisation’s growth in the future and does the following:
Makes things easier – one tool, multiple applications
The learning and training needs of new hires and seasoned leaders may be diverse, but organisations need to fulfil them constantly. For newly-hired candidates, part of the onboarding process often includes the completion of specific training. Considering the current scenario, where most of the new hires have to virtually do everything from their homes, the processing of all required assignments, including the welcome letters, forms, first-day schedule, and recommended learning, can be conveniently achieved by them thanks to the inbuilt automation functions of a modern LMS.
Delivers personalised learning paths
For the employees, their learning and career-development needs are top priority. These have changed with today’s evolving business landscape and cannot happen in a silo. Employees are constantly looking to gain skills that they need for roles of the future. However, ignorance about where they stand and how they can progress ahead, can prevent them from taking any action. Through personalised learning paths, employees can view their learning progress and also receive individualised recommendations. This will ensure that they know what they need to do to reach their next role and stay engaged throughout the process.
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As recently-formulated work-from-home policies continue to evolve and adapt, organisations need to create a structure to ensure that the remote teams are constantly updated and stay engaged, while maintaining productivity levels across all the virtual collaborations. Communication in times of crisis is critical to an organisation’s ability to continue business as close to normal as possible. This increases the need for every employee to want to stay abreast with critical updates from the management and the HR department. Utilising an LMS to distribute critical policy updates can help ensure that each one is aware, updated and informed. While a robust LMS has almost the same penetration as an email, it offers significant advantages, including trackability, discoverability and comprehension.
Meet your learners where they are
The Gen Z workforce is not like the Millennials and not even close to the Baby Boomers. Manpower Group’s research suggests that, by 2020, Gen Z will account for approximately 24 per cent of the world’s workforce. Meanwhile, India will become the world’s youngest country with 64 per cent of its population in the working age group by the same year. Nearly 80 per cent of Gen Z consider their smartphone to be their most important device, with which they feel they can do / achieve everything, even their learning. This next wave of talent expects their mobile preferences to be carried over to the workplace. Equipping them with a personalised learning experience, right in the palm of their hands, can increase their ability to gain knowledge efficiently and access practical means for on-the-job skill development.
As we now take time to settle into the new normal and prepare ourselves for a future world of work, there’s a lot that needs to be done, especially when it comes to keeping our workforce engaged, happy and emotionally invested. Filling the skill gaps, launching learning programmes, and keeping their human capital happy and emotionally invested should be the top priority for all employers. But as we navigate these unusual times, what is most needed is a forward thinking learning-management solution that will help disseminate critical information in a secure and trackable manner. A solution that will provide employees quick access to business-continuity resources, drive organisational culture and improve employee engagement.