Trust takes time to build. It can disappear remarkably quickly. For Dev Jha, CHRO, India Glycols, that makes trust one…
Browsing: culture measurement
Organisations measure almost everything that matters to their health. Revenue, productivity, attrition, engagement and performance all find their way onto…
How does an employee know when to go beyond the job description to delight a customer? Or when a process…
Organisations measure revenue, productivity, attrition, hiring, engagement and customer experience. Culture is different. It gets invoked to explain why people…