Tag: Poor Customer Service

Outdated HR policy & third party staffing behind poor customer service...

QCI suggests that for operational improvement at AIR India, there is a need to completely revamp the existing HR policy on hiring, training, employee personal development.

How to lead an agile team to success in uncertain times

There is a popular quip doing the rounds on social-media platforms about this whole resetting thing and chances are you may have come across...

Close big engagement gaps with little things: Appreciation at work

You say “Thank you”. What they hear is, “Please accept my standard, HR protocol-approved format for acknowledging your most recent activity that was intended...

Six must-have employee benefits for remote workers

The concept of remote working has seen exponential growth in the past few years. Even more so with the current pandemic situation. Having to...

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Is it the right time to explore new job options?

Job hunting during the lockdown, when companies are laying off staff or asking them to take mandatory sabbaticals, may seem foolish. The thought of...

NHM employees in Kerala get pay hike and other benefits

The Kerala government, on July 5, decided to increase the remuneration of the National Health Mission (NHM) employees both on contract and on a daily...

Why the role of line managers is even more important now

As organisations are making the transition from ‘working from home’ to ‘working from offices’, there are a lot of considerations to be made, for...

Why ‘staycations’ can be a trend in the near future

The COVID-19 pandemic has given birth to the remote-working culture. This has left many of us stir-crazy and in desperate need of a break...

DIALOGUE

The right people policy for startups – Madan Nagaldinne

You happen to have worked mostly with large organisations. How different is it working for a startup now? When you have worked for big...
video

“Archaic HR processes force millennials to switch jobs often,” Niti Khosla, lead people analytics...

Friendly and jolly Niti Khosla, lead-people analytics and business impact, Novartis International, is a true HR leader with the ability to understand people and...

“Traditional organisations use ‘startups’ as proxy to build an agile organisation,” Rahul Garg, founder,...

Moglix offers a variety of products from safety and electronics to office tools. The Company aims to make an impact worth $100 billion dollars...