Artificial intelligence (AI)-powered employee experience platform, Leena AI, has received US$ 8 million in a Series A funding, led by Greycroft. The funds will enable Leena AI to expand its go-to-market programmes and give a push to product development. For over two years, the startup, co-founded by Adit Jain, CEO, had been focussing on building an intelligent virtual assistant for HR-related questions.
Leena AI will continue to help organisations modernise their legacy internal helpdesk systems to improve their employee experience. Employees take long to get answers from the HR department when it comes to internal helpdesk systems. Leena AI uses AI to automatically respond to repetitive queries from employees in real time, and allows HR to offer better support to employees. It allows streamlining of employee workflows and identification of needs and gaps in the system. The chatbots find answers to employee queries from the knowledge-management element, and as employees continue to interact with the chatbot, its intelligence only keeps growing, based on the feedback received.
With the funds bagged, the Company looks forward to enhancing the employee experience via AI-driven intelligent conversations. The scalable platform serves as a single access contact for employees in case of any HR-related query or need.
From a mere 16 customers in 2018, the startup is already successfully serving over a 100 enterprise customers, including big names, such as Sony Pictures, AirAsia, Lafarge Holcim, Abbott, Vodafone and Coca-Cola. Its workforce has grown to 75.
The platform is capable of empowering companies to transform their employee’s digital experience, bring about efficiency in their processes and ensure maximum employee engagement.
This recent round of investment also included personal funding from Adam Miller founder,Cornerstone OnDemand; Alan Patricof, chairman, Greycroft and Jim Moffatt, ex-chairman and CEO, Delloite Consulting.