Ifly, IndiGo’s learning academy, has won awards yet again for its learning and development practices. The academy has been lauded for its significant contribution in terms of delivery of high-quality learning.
With the help of more than 100 instructors, Ifly conducts specific training sessions throughout the year, for its over 25000 strong workforce. These workshops train the employees on customer services, ramp and marshalling, communication, leadership, departure control system, safety and emergency procedures, as well as e-Learning. Ifly offers a 99-day long cabin crew training course, which is the longest in the world.
The awards were bagged by Ifly for the best learning and development team, for the best customer service training programme and also for its remarkable simulations-based learning programme. It ranked number one in terms of its risk/safety/policy compliance training programme, for its efforts to develop leaders through its comprehensive leadership development programme, and for its genuine attempts at delivering quality management/ improvement training programmes.
The award does not come as a surprise considering the popularity of Ifly. An entire floor of the academy has been designed to replicate each and every aspect of an IndiGo aircraft. Therefore, the crew actually gets trained in an atmosphere identical to their working conditions.
Not only is it compulsory for the Indigo crew to train at Ifly, they also have to undergo repeat courses from time to time.
