Reliance Industries sees major employee turnover in FY23, hires 2+ lakh new workers

Telecom arm Jio and retail segment Reliance Retail saw most departures, while IoT and AI driven roles led to hiring spree


In the fiscal year 2023, Reliance Industries (RIL) experienced a significant change in its employee strength. Many employees chose to leave the company voluntarily during this time. This included workers from both the telecom arm Jio and the retail segment, Reliance Retail. RIL’s annual report revealed that out of the total departures, 41,818 were from Jio, and a larger group of 1,19,229 came from Reliance Retail.

At the same time, Jio, which operates under RIL, hired a considerable number of new employees. Around 70,418 fresh hires joined Jio’s team during FY23, resulting in a total of 95,326 employees by the end of the fiscal year.

An interesting point to note is that Jio is now focusing more on roles related to the internet of things (IoT) and artificial intelligence (AI). Due to this shift, the demand for traditional sales executives has reduced within the company. The company’s emphasis on these advanced technologies has led to changes in the kinds of job roles they need.

The changes in the employee structure were more noticeable in the lower to middle management levels. This was evident from the departures reported in both the retail and Jio sectors. This restructuring aligns with Jio’s push into IoT and AI areas, which required a reorganisation of its workforce.

Despite the departures, RIL actually increased its overall workforce. It hired a significant number of new employees, with 262,558 fresh hires in FY23. This was a notable increase compared to the 232,822 new employees hired in the previous fiscal year, FY22. This expansion covered various sectors and functions within RIL’s diverse business operations.


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