Tag: communication skills
8% GCCs will double their workforces in India in 12 months
Given the surge in demand for services in the post-pandemic era, and attempts to build a cost-efficient workplace, global captive centres or GCCs in...
Communicate like LORDS: One small word to give your communication skills...
I had the most bizarre conversation with someone on the telephone this morning. I misunderstood one word at the beginning of the call, and...
Soft Skills: Need for communication skills in an increasingly digital work...
As work environments become more complex thanks to digitalisation, it’s imperative for the workforce to develop soft skills that drive individual and organisational success....
Importance of the 3 new Cs — connection, communication and clarity
Speaking to clients, colleagues and business people alike, I notice that, now more than ever, it is important for us as personal, group and...
Academic grades: How much do they matter?
Do academic success and good grades help in career growth in the long run? Or is competency the last word when it comes to...