Are you a talented and passionate HR professional with a proven track record in handling the full employee lifecycle? Are you looking to take the next step in your career and make a significant impact in a global organisation? If so, we invite you to consider an exciting opportunity with Lloyd’s Register!
The role:-
As a member of our HR SSC team, you will play a crucial role in supporting our global workforce. This position offers an excellent opportunity to contribute to the success of our organisation while expanding your HR expertise in a dynamic and international environment.
Key Responsibilities:-
- Serve as first point-of-contact for HR queries from line managers and colleagues – providing accurate and timely information, advice and interpretation of country level HR policies, processes and issues
- Where required, conduct research to find answers to questions, in liaison with HR COEs
- For complex queries which require either detailed local knowledge/presence or on-going support, refer to the HR Operations in country
- For complex queries which relate to HR Specialisms refer to COE specialists
- Perform transactional / administrative services in support of HR processes and customers to agreed standards
- Keep case management system up to date with all actions and ensure cases are closed out in a timely manner
- Act as a ‘Subject Matter Expert’ taking the lead for a specific process / geography / business stream
- Maintain excellent customer service delivery. Manage own workload and priorities tasks to ensure SLAs are achieved
Qualification And Experience:-
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Proven experience in HR operations, specifically managing the full employee lifecycle.
- Strong knowledge of HR best practices, policies, and relevant employment laws in India.
- Must have excellent English communication and interpersonal skills with the ability to build strong relationships at all levels of the organisation.
- Demonstrated problem-solving capabilities and a proactive approach to identifying and implementing process enhancements.
- Proficiency in HRIS and other relevant HR software applications.
Location:-
- Mumbai, Maharashtra.
Company Overview:-
We started out in 1760 as a marine classification society. Today, we’re one of the world’s leading providers of professional services for engineering and technology – improving safety and increasing the performance of critical infrastructures for customers in over 75 countries worldwide. The profits we generate fund the Lloyd’s Register Foundation, a charity which supports engineering-related research, education and public engagement around everything we do. All of this helps us stand by the purpose that drives us every single day: Working together for a safer world.