Do you know how your employees are feeling right now? Are they truly motivated and happy? How do they feel about workplace culture and norms? Are they comfortable with the way things work or do they have issues that are simply not being addressed?
Considering the pace at which the workplaces are changing and evolving, if you are still dependent on a once-a-year survey to assess employee engagement, understand that the data you have collected can be pretty much obsolete by the time you assess it. That is where employee pulse surveys come in.
Let’s take a look at some interesting statistics:
I) 90% of employees said they are more likely to stay at a company that takes and acts on feedback (Achievers / 2020 Engagement & Retention Report)
II) Active disengagement costs between 450 billion and 550 billion per year in the US. (Gallup)
III) The average company’s biggest productivity losses are often caused by less than 20 per cent of employees who are ‘disengaged’ or ‘extremely disengaged’ (Hay Group)
IV) 64 per cent of organisations only measure employee engagement annually (Deloitte)
As scary and disheartening as the statistics seem, it only strengthens the worth of pursuing pulse surveys.
Employee pulse surveys – like the one offered by Xoxoday Empuls – are a quick and powerful way to truly understand the voice of the employee (VoE). Pulse surveys deal with complex, but straight forward questions to provide a quick insight into an organisation’s health and well-being – and hence the name ‘pulse’.
The success of employee pulse surveys, however, depends on the quality of the questions that are presented to the employees. It is important to make the questions as precise, simple and easy to understand as possible. And that is where Xoxoday stands out from the rest.
Why Xoxoday Pulse Surveys?
Xoxoday has collaborated with SHRM – a pioneer and thought leader in the HR space – to build a state-of-the-art employee-engagement pulse survey. The survey has been carefully crafted after thousands of situational researches – leaving no stone unturned to make it one of the most effective.
Xoxoday pulse survey helps organisations measure, analyse and improve the various factors that affect engagement, productivity and performance. Unlike conventional surveys, Xoxoday’s model has crisp questions that cover the four key aspects of organisational culture, to bring out the precise gaps and pain points.
Let’s take a deeper look at these key dimensions:
1. Strategic connect
How connected are your employees to the organisation’s strategic goals, vision and mission? Do they understand how their job roles contribute to the greater good?
Employees feel connected to the organisation only when they find their jobs to be meaningful and aligned to a greater purpose. Pulse surveys can help determine how connected the employees are towards the organisation’s vision and mission, and how well they understand the organisation’s goals. Understanding the gaps in-time and devising strategies to make sure that everyone in the organisation is working towards a common vision can drive phenomenal results in terms of engagement, motivation and business outcome.
2. Hygiene factors
How clear is your workforce with their roles and responsibilities? How well do they understand the ground rules of an organisation? How safe do they feel financially and psychologically?
Pulse surveys can be used to understand all these aspects. Employees feel engaged and connected to the organisation when they know for a fact that they are valued in the company, and that the organisation truly cares about their physical, emotional and financial wellbeing. Not just that, employees also look for values, norms, respect and dignity at the workplace.
3. Relationship & culture
Do employees have friends within the organisation? Are there enough opportunities for them to bond with their colleagues? Do they have fun at their workplace?
Human beings, by nature, are social creatures and thrive on interpersonal relationships and interactions. Pulse surveys can help analyse the state of employee relationships in the office and find out if there are gaps in this area. Creating opportunities for employees to bond and connect can have a great deal of influence on teamwork, engagement and employee performance.
4. Recognition & career growth
Do the employees feel appreciated and recognised? Do they feel they are progressing in their career trajectory? Do they feel like they have enough opportunities to learn?
Who doesn’t like being appreciated? As humans, we all crave for appreciation in the jobs we do. Pulse surveys help understand if the organisation’s reward and recognition strategies are on the right track and if the employees really feel they are valued in the company. Employees are motivated to perform better when they see that they have ample opportunities to learn and grow. Understanding each employee’s aspirations and creating opportunities to fulfil these aspirations is what makes the difference.
Like most organisations across the globe, if you too find measuring employee engagement to be a challenge, check out the SHRM-Xoxoday Pulse Survey today. Measure your employee engagement, analyse the gaps and build strategies to keep your workforce engaged and motivated. Xoxoday has been helping thousands of companies across the world to connect, align and motivate their workforce.
(The author, Manoj Agarwal is an MBA from IIM Kozhikode and he brings over 12 years of experience in technology, product, marketing and business excellence. He has worked with companies like Yahoo, Manipal Education and Flipkart in various roles.)