“Technology will be critical for contemporary HR,” Krish Shankar

The psychographic profile of new-age employees also works against the hierarchy— they want less structure and more openness says Krish Shankar, group head-HR, Infosys

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Big changes in 2022

We will see the truly hybrid workplace and hybrid working in 2022. Not only will real flexibility become the order of the day in many organisations, it will be a part of everything we do, including flex benefits with a greater focus on well-being. Of course, talent will continue to be in demand, especially in the tech industry.

Marriage between IT & HR: the new power couple

Human resources and information technology need to work together to give the right digital experience to people. Also, many of our people decisions will be linked to realtime analytics in the flow of work. Automation and AI are also big in HR, for instance, the number of bots we use. Hence, technology is critical for contemporary HR. So, doesn’t that make HR and IT the new power couple?

“People decisions will be linked to real-time analytics”

Organisational hierarchy threatened in a hybrid workplace

The organisational hierarchy has been pummeled for many years now. The psychographic profile of new-age employees also works against the hierarchy— they want less structure and more openness. Therefore, many factors have been working against a rigid organisational hierarchy. Remote and hybrid working may further loosen the hierarchy, as technology facilitates access to people.

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