How does an employee know when to go beyond the job description to delight a customer? Or when a process…
Browsing: Sanjay Bose
Organisations measure revenue, productivity, attrition, hiring, engagement and customer experience. Culture is different. It gets invoked to explain why people…
What is digital transformation all about? Is it easier said than done? What does it really take to be able…
Believe it or not, talent shortage is for real! If not quantitative, it’s definitely qualitative – there is a shortage…
In his last role, Bose was responsible for global HR operations of the Taj Group