Tag: Call centre jobs
Google’s AI technology, a threat to call-centre jobs
Google partners with Cisco and Genesys to build artificial intelligence (AI) technology that will replace some of the work in call centres.
How this energy company is championing employee inclusivity & engagement
In today’s competitive business landscape, fostering an inclusive and engaging work environment is not just a feel-good initiative; it’s a strategic imperative. Jakson Green,...
Trident’s Asmita leaves blossom into inclusive workplaces
Forget the tired trope of corporate activism. In the heart of India's textile industry, Trident, a manufacturing company, is quietly weaving a revolution in...
Harness.io: Cultivating a talent powerhouse in the tech crucible
The tech scene, be it in India or San Francisco, is equally crucible, fiercely competitive and unforgiving. In both the landscapes, attracting and retaining...
Engagement is outdated: The future of success lies in ‘employee involvement’
In the ever-evolving landscape of the contemporary workplace, a profound metamorphosis is underway, challenging the conventional emphasis on employee engagement. This paradigm shift posits...
Why are so many H-1B workers in the US switching jobs?
A recent study has revealed that more and more H-1B visa holders in the US are switching jobs. In fact, there was a record...
Latest
Take-Two to let go 5% of workforce
Take-Two Interactive Software, the video-gaming company that publishes the ‘Grand Theft Auto’ franchise, has trimmed its workforce by five per cent. That means, about...
Google terminates 28 employees over Israel protests
Google terminated 28 employees following protests staged by a small group of Alphabet workers against the tech giant's collaboration with Israel. The protests, which...
Why did Microsoft’s director-L&D lose his job?
Why does Jeff Bogdan’s status on LinkedIn say ‘#OpenToWork’? Well, Bogdan who was the director of learning and development (L&D) at Microsoft, has been...
Sulabh Kulshreshtha moves from Nykaa to Livspace, as head-HR
Sulabh Kulshreshtha has joined Livspace, the home interiors and renovation platform, as head of human resources. He moves from Nykaa, where he served for...
DIALOGUE
Data analytics and not technology will redefine HR
Q. How satisfying has been your professional journey of 39 years?
A. It has been a bagful of mixed experiences. At times I have been...
EQ, IQ & empathy define the success of a CEO
Q. You spent 16 years at LIC before moving to a corporate role at ICICI Prudential. Now, 22 years on, I am still curious...
“The big change has been that we have moved from jobs to skills,” Amaresh...
Q. How would you define the culture at GE?
A. Having been present in this region since 1902, GE has been around for 120 years....
