The Bengaluru-based ride-hailing startup, viaDots, which already has a 5,000-strong team of drivers in place, is all set to expand its team by 50,000 by the first quarter of 2024.
The startup aims to do away with all hidden costs and will charge no onboarding platform fee from the drivers either. Combined with an effective and efficient user interface, the firm is prepared to offer seamless service.
The firm that launched its service about four months ago, feels that the success of its service will hinge on satisfied and happy drivers, and wants both to feel safe and satisfied too.
The platform will be a driver-run one and will ensure that the drivers own their business.
Personalised and seamless experience is what viaDots is endeavouring to ensure. It is also hoping that millions of drivers will be part of its team in the next two years.
The firm did its homework before launching operations having studied the market for ride hailing in the country and finding a need to give priority to the drivers for success of the service.
On LinkedIn, viaDOTS expressed how the firm is “all about making rides smoother for both riders and drivers through our nifty Driver Operated Transport Service (DOTS).” The firm highlights the fact that “transparency is our jam. No hidden fees, no surge charges—just fair prices set by the taxi community, ensuring pocket-friendly, safe rides every time.” The people-oriented startup rightly states, “ We’re all about the people—constantly fine-tuning our game to improve your experience. Our tech-savvy platform is your ticket to hassle-free, smart rides.”
