Knowing the solution to a problem before others are even aware that something is ‘wrong’ is deemed by some as concrete proof of their elevated expertise. Fair enough. Unfortunately, from everyone else’s perspective, those solutions — seemingly disconnected from the issue at hand — lack credibility and are considered unconvincing.
Author: Peter de Jager
Change is difficult, but not as difficult as we tend to make it. There is a process — too complex to summarise fairly in eight lines — so consider this merely the tip, of the tip, of the iceberg.
If we answer these questions specific to change management, we will be able to address the major concerns related to the change.