FirstMeridian launches ‘Cranston Miller’, a specialised Managed Service Provider (MSP) solutions division


FirstMeridian Business Services Limited, India’s third largest staffing company, in terms of revenue for the year ended March 31, 2021 (as per a Frost & Sullivan report- Assessment of Staffing Solutions Market in India” dated May 2022) announced the launch of a specialised division ‘Cranston Miller’ offering Managed Service Provider (“MSP”) solutions to companies in India.

According to the Staffing Industry Analysts (“SIA”) report, the global MSP industry reached USD 150 billion in terms of spend under management in 2020 and is continuously growing. For many organizations today, contingent workers are an integral part of the workforce. These could be freelancers, consultants or contract workers and contingent workers are a fast and effective way to augment the current workforce for any company to cater to rising talent demands, staff large strategic projects, add new skills and expertise and accelerate growth. An MSP like Cranston Miller can help an organization improve contingent staffing process efficiency, boost talent supply chain efficacy, introduce better cost control and provide superior access to contingent workers.

Speaking on the occasion, Sudhakar Balakrishnan, Whole Time Director and Group CEO, FirstMeridian Business Services said, “At FirstMeridian, one of the key elements of our business strategy has been to move up the value chain by offering fully managed staffing services, where our services extend beyond human resources services to a more complete business process. I am delighted to announce that we will achieve this with the launch of our specialised MSP division Cranston Miller which is led by industry specialists having more than 60+ man years of collective experience.

Anurag Gupta, President IT Staffing, FirstMeridian Business Services quoted, “I am confident that Cranston Miller is well placed to deliver long-term business impact through tech-enabled operations and continuous innovation for businesses looking to optimize their Talent Supply Chain and build a future-proof Contingent Hiring Strategy.”

Cranston Miller is a one of its’ kind digital MSP, that uses indigenously built single sign-on platforms for supplier onboarding, data management, compliances, employee engagement and analytics, and also provides strategic advisory for all captives that set up their Global Capability Centre(“GCC”) in India. Cranston Miller has potential customers in the IT Products, Telecom and other GCC’s in India.


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