Jacqui Canney takes on role of chief people officer at ServiceNow

Canney moves from WPP, where she has been the global chief people officer for over two years


ServiceNow, the American digital workflow company, has announced the appointment of Jacqui Canney as chief people officer. In her new role, Canney will head talent strategy, including the aspects of employee experience, retention, development, rewards, attraction, as well as diversity, inclusion and belonging.

Canney will move from WPP, where she has been the global chief people officer for over two years now.

A board member of the American Marketing Association, Canney has studied accounting from Boston College and has even worked for Arthur Andersen as an auditor for four years in the initial part of her career.

The longest stint of Canney has been with Accenture, where she joined the human resources department in 2005 and worked her way up to becoming senior executive – global HR, Accenture Digital, Technology, Operations, M&A, by the time she left the Company in 2015.

Her next stop was Walmart, where she served as EVP- global people for four years, before moving on to WPP as global chief people officer for over two years.

Bill McDermott, CEO, ServiceNow is confident that Canney will prove to be an asset to ServiceNow in the Company’s “tireless pursuit of building a strong, diverse culture, helping our customers succeed and making the world work for people.”

At ServiceNow, Canney will also provide strong thought leadership for ServiceNow clients, driving home the strengths of the Now Platform and the Company’s employee workflow products. She will make customers understand how ServiceNow products are capable of ensuring great employee experiences and keeping hybrid workforces engaged and productive.

In 2019, ServiceNow had launched its India Development Centre at Hyderabad, which houses teams across various functions, including customer support, application development, product engineering, product operations and management, as well as service engineering.

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