Tag: ENPS
Reality check: How much do organisations value eNPS?
While the level of customer engagement is seen as an important metric to plan business strategy, measuring the level of employee engagement is left in hindsight.
Why do organisations need to adopt eNPS
Most often than not, employers do not understand how to improve the engagement of the organisation and where to start.
How Croma strategically used employee NPS score to its benefit
The employee net promoter score helps measure employee loyalty and engagement within an organisation