Imagine waking up with a spring in your step, eager to tackle your day’s tasks. What ignites this spark? It’s the invisible force behind every action we take: motivation. This powerful driver fuels our pursuits, from scaling career heights to mastering a childhood dream. But the engine of motivation has two distinct fuels: intrinsic and extrinsic.
Steve Jobs, the visionary behind Apple, once said, “The only way to do great work is to love what you do,” capturing the essence of intrinsic motivation. This internal fire propels us to engage in activities for the sheer joy and fulfilment they bring. It’s the satisfaction a writer derives from crafting a compelling story, the thrill a climber experiences conquering a peak, or the pure joy a child finds in building sandcastles. These activities are inherently rewarding, independent of external validation.
“The conflict between intrinsic and extrinsic motivations can create internal tensions that influence behaviour, decision-making, and ultimately, performance.”
Ranjan Banerjee, CHRO, Berger Paints
Dale Carnegie, the renowned author, offered a contrasting perspective: “People work for money but go the extra mile for recognition, praise and rewards.” This highlights extrinsic motivation, driven by external incentives such as financial rewards, recognition, or praise. It’s the late nights an employee puts in to meet a deadline for a bonus, the extra effort exerted to impress the boss, or the dedication shown to avoid reprimands.
The interplay between these two forces is a delicate dance. When in harmony, they create a symphony of productivity and satisfaction. However, when they clash, the performance can become a discordant mess.
Ranjan Banerjee, CHRO, Berger Paints, warns, “The conflict between intrinsic and extrinsic motivations can create internal tensions that influence behaviour, decision-making, and ultimately, performance.” Imagine a child who loves reading suddenly losing interest after being offered a reward for every book finished. The joy of getting lost in a story is replaced by the focus on acquiring the reward, diminishing the intrinsic motivation.
Shailesh Singh, CPO, Max Life Insurance
“This conflict can lead to reduced engagement and productivity when external rewards overshadow intrinsic interests.”
Shailesh Singh, CPO, Max Life Insurance
Similarly, in workplaces with an overemphasis on extrinsic rewards such as high bonuses or competitive commissions, the intrinsic enjoyment of the task itself can fade. Employees may become fixated on achieving the reward rather than savouring the process, leading to decreased satisfaction and potential burnout.
Shailesh Singh, CPO, Max Life Insurance, emphasises the negative implications, “This conflict can lead to reduced engagement and productivity when external rewards overshadow intrinsic interests.” The pressure to meet external expectations can create stress and burnout, ultimately undermining intrinsic satisfaction.
So how do we create an environment where both intrinsic and extrinsic motivations thrive? The answer lies in striking a balance.
Employers can play a crucial role by aligning their values with those of their employees. Singh suggests, “Reduced friction occurs when organisations create a culture that resonates with employees’ interests.” This includes offering autonomy, opportunities for skill development, and fostering a positive work environment that ignites intrinsic motivators. Extrinsic motivators, such as financial incentives, recognition programmes, and career advancement opportunities, can then act as a complementary force.
Furthermore, encouraging employees to find passion within their roles can be transformative. Banerjee recommends, “Recognising and rewarding employees for their accomplishments reinforces desired behaviours and performance outcomes.” Public recognition, promotions, and financial rewards can all work in tandem with intrinsic motivators.
Open communication about expectations and goals, flexible work arrangements, and promoting wellness through various programs are key strategies suggested by Singh. He also emphasises the importance of fostering a sense of community within the workplace through clubs and interest groups.
Ultimately, creating a supportive environment that values both intrinsic and extrinsic motivators is essential for overall satisfaction and productivity. But the responsibility doesn’t solely lie with organisations. Individuals, too, can take proactive steps.
Aligning personal goals with both intrinsic and extrinsic motivations is crucial. A software developer passionate about coding (intrinsic) can set a goal to master a new programming language, both personally rewarding and potentially leading to a promotion (extrinsic). Clear, well-defined goals can help manage competing priorities and reduce tension between different motivators.
The interplay between intrinsic and extrinsic motivation is a complex dance. By understanding these forces and implementing strategies for harmony, individuals and organisations can create a fulfilling work environment where passion and paycheck can coexist, leading to a symphony of success.
1 Comment
Insights from the experts are interesting, esp. commentary on intrinsic aand extrinsic drivers. No wonder this resonates with real life examples.