Amazon has announced layoffs impacting approximately 200 employees within its North America retail division. The decision is part of the company’s ongoing efforts to optimise its business structure and prioritise key areas.
The layoffs primarily affect Amazon’s core retail division, which encompasses a wide range of businesses. These include private label brands, the Prime membership programme, and consumables, as well as fashion and fitness-related operations. The move reflects Amazon’s strategy to streamline operations in response to shifting market demands.
Since 2022, Amazon has been implementing significant cost-cutting measures under the leadership of Andy Jassy, CEO, Anazon. The company has reduced its workforce by approximately 27,000 employees across various departments, marking the largest layoffs in its history. In addition to job cuts, Amazon has scaled back or discontinued unprofitable initiatives, including a telehealth service, a brick-and-mortar delivery programme, and a try-on service for clothing and footwear.
Amazon, however, is commited to assisting employees affected by the layoffs. The company aims to provide support during their transition while continuing to align its workforce with evolving business priorities.
In a bid to strengthen its foothold in sub-Saharan Africa, Amazon has opened a new walk-in centre in Cape Town, South Africa. The facility is designed to help independent sellers enhance their presence on Amazon’s platform and expand their customer base.
The Cape Town centre offers a suite of services for local sellers, including assistance with on-the-spot registration, product imaging, cataloguing, shipping and logistics. The initiative aims to empower small- and medium-sized businesses, which contribute significantly to Amazon’s global sales.
Amazon is focusing on streamlining operations in North America even while expanding its global presence.