India’s IT giant Tata Consultancy Services (TCS) is undergoing significant changes, with headcount falling for the second consecutive quarter and campus hiring plans clouded by uncertainty. While the company remains confident in its talent strategy, the shift is raising questions about its future trajectory.
Headcount drops, hiring plans blurred
TCS saw its employee base shrink by 5,680 in the three months ending December, bringing the total to 6.03 lakhs. This follows a similar decline in the previous quarter. The company attributed the reduction to maintaining efficiency in a ‘reduced demand’ environment, suggesting voluntary attrition rather than layoffs.
However, the future of campus hiring remains up in the air. Unlike previous years, TCS hasn’t set a target for freshers in the coming financial year. In a media report, CHRO Milind Lakkad said the number will depend on the ‘overall situation’ and their focus on efficiency, leaving the door open for further headcount reductions.
Upskilling and variable pay boost
Despite the headcount decline, TCS is confident in its talent strategy. In a media report, Lakkad emphasised their focus on upskilling and internal talent development, highlighting their training programmes for Generative AI and other emerging technologies. Additionally, the company plans to pay 100 per cent variable pay to 70 per cent of its employees, including junior and mid-level staff, indicating strong financial performance.
Transfer complaints tackled
Addressing a key concern raised by unions, TCS’s HR head acknowledged the issue of forced employee transfers. While reiterating the value of mobility in IT careers, he assured that transfers would be executed with ‘greater sensitivity and transparency’. This move aims to address employee anxieties and maintain positive workplace morale.
Mixed signals for the future
TCS’s changing landscape presents both challenges and opportunities. While the headcount decline and uncertain hiring plans raise concerns about the company’s growth strategy, their focus on upskilling and strong financial performance offer a positive outlook. The coming quarters will be crucial in determining how TCS navigates these changes and maintains its position as a leader in the IT industry.