A former employee of ICICI Bank, in Mumbai, has accused the bank of mental harassment and coercing her into putting in her papers. She alleged that she was pressured to quit after being unable to show up for work due to her mother’s critical health condition.
The woman, who joined the bank in April 2023, claimed she was forced to resign in November 2024. According to her complaint to the All India Professionals’ Congress, her experience at the bank had been challenging from the start. Despite having had to put up with a number of different reporting authorities, she continued her duties.
The situation worsened when her mother was hospitalised on 13 August, 2024, due to renal failure caused by incorrect medication. The employee requested to be allowed to work from the hospital so that she could attend to her mother, but her manager rejected the request. She was reportedly told to prioritise work over her mother, suggesting that relatives should be roped in to handle the hospital-related issues.
She further alleged that even after explaining her family circumstances — having lost her father and being the sole breadwinner — the bank was least empathetic. She also pointed out that the bank had discontinued parental coverage under its Mediclaim policy, except through additional insurance from ICICI Lombard. Despite having existing insurance, she faced resistance from her superiors.
The former employee also claimed that she received an insensitive remark from a senior manager, who suggested placing her mother in a medical home so that she could return to work. Eventually, she was pressured into resigning. Upon submitting her resignation letter, she alleged that the management had already made the decision regarding her departure.
The allegations, along with a video statement and medical records, were shared on LinkedIn by a member of the All India Professionals’ Congress. The incident has raised concerns about workplace ethics and employee well-being.
18 Comments
Disgusting and very rude behaviour by the bank.
Not this lady but many more employees have been terminated from their jobs giving unnecessary and baseless reasons. Many employees have been transferred to such regions where they can’t work properly (transferring employees from north to south and vice versa). In this way they are seriously creating disturbances in our life and also damaging bank’s own reputation and credibility
This is not new
I also faced same.
It is very tuff to be in Banking/Finance for long
HR is pathetic in ICICI ,no doubt but their social media team will delet everything.
Why don’t you share the LinkedIn URL here?
Yes it’s a real fact icici bank management behavior is very wrong for employees….
Why all these comments after resigning? Her case was sound; the question arises whether she explained all this to HR in writing. It appears she resigned on her own; hevens would not have fallen if she had refused. She should have remained in the job and forced the bank to terminate and face music.
Sunil Sharma, are you an ICICI HR person?
Problem is that these HR think that they are the owners of the company and they can control things. This is what is happening in IT industry now. Real thing is these HR don’t know that they are not the owners of the company.
And worldwide companies have started checking their HRs specially in India. For what they are doing. If I have to give yu an example, HR head of UBS India has been terminated by UBS for her wrong decisions and self thought process based actions. No HR should consider that they can do anything with Company’s decision making or hiring.
Nowadays Companies Worldwide hav become aware of these HRs, specially in India and inspecting them thoroughly. Till such HRs are punished to set an example, things like this wud continue on and on.
I am writing this because of my personal experience with UBS India HR head and subordinate HRs. Yu know they kept on asking me to provide some proof for the complaint I filed at UBS.But I didn’t have that proof. How can I produce it?
Just to hide their own wrong actions, they were asking me all this non sense.
And then those UBS HR asked me to create proof which I didn’t have.
I told them Sorry I cudnt. And then UBS terminated those HR. Even though one of those Indian HR moved to US and became HR there in US, UBS tracked her and fired her.
So I want to share my opinion here that these HR shudnt think of themselves as makers of any company. They don’t have such rights, you know.
This is nothing new. We had faced these sort of problem even in 1999-2000 under the autocratic leadership of Mr. K. V. Kamath the Management in collision with the staff centre had asked many to leave threatening removal or punishment transfer and so on. Since then, this keeps happening under some pretext or other.
Problem is that these HR think that they are the owners of the company and they can control things. This is what is happening in IT industry now. Real thing is these HR don’t know that they are not the owners of the company.
And worldwide companies have started checking their HRs specially in India. For what they are doing. If I have to give yu an example, HR head of UBS India has been terminated by UBS for her wrong decisions and self thought process based actions. No HR should consider that they can do anything with Company’s decision making or hiring.
Nowadays Companies Worldwide hav become aware of these HRs, specially in India and inspecting them thoroughly. Till such HRs are punished to set an example, things like this wud continue on and on.
I am writing this because of my personal experience with UBS India HR head and subordinate HRs. Yu know they kept on asking me to provide some proof for the complaint I filed at UBS. But I didn’t have that proof. How can I produce it?
Just to hide their own wrong actions, they were asking me all this non sense. And then those UBS HR asked me to create proof which I didn’t have.
I told them Sorry I cudnt. And then UBS terminated those HR. Even though one of those Indian HR moved to US and became HR there in US, UBS tracked her and fired her.
So I want to share my opinion here that these HR shudnt think of themselves as makers of any company. They don’t have such rights, you know.
Are all 782 x-employees telling lie? In every nook and corner of the bank is going wrong these days. Check those well and then comment.
ICICI cheating senior employees not giving proper salary, who performs well also.
ICICI management is very funny they are giving good salaries to New employees who were not at all performance also.
ICICI is not a place to work.. highly suffocating and pure work environment
Why all commenting just listening one sided story
Very very sad news…it should not happend in this critical situation…so embarassing for icici Bank… hope ICICI bank pay some compensation for this ex employee.
The entire culture of ICICI bank is driven by one man and he is making ensure by hook or crook, his ideas are being implemented without realising the end results. It has just another lala type organization and HRs are unaware about the basic labour laws.
Respected Ex CEO madam Chanda Kochar era was golden period for employees.
Sandeep Bakshi is running manufacturing unit.
I am also a victim. My supervisor) reporting authorities banned me from my Annual bonus & transfer my posting to 400 km distance from my native district. So, I quit even after 7 years.