Clarks Exotica Convention Resort and Spa has appointed Debanjana Basak as its new senior human resources and training manager. With over a decade of experience in hospitality, training and human resources, she will lead initiatives to strengthen employee engagement, foster service excellence, and shape the resort’s people strategy.
Basak will oversee the resort’s HR and training functions, with a focus on developing talent, strengthening organisational culture, and implementing performance-driven strategies. The appointment underscores the resort’s commitment to investing in people and maintaining high service standards in the competitive hospitality sector.
Before joining Clarks Exotica, she was with Sarovar Hotels, where she rose from assistant training manager to human resources manager. She spearheaded structured training initiatives and contributed to the company’s organisational growth.
Basak’s professional journey spans leading hospitality brands including Hyatt Hotels, Speciality Restaurant, and Passcode Hospitality, where she gained exposure to international practices and diverse operational frameworks. In 2021, she transitioned into academia as a faculty member at the International Institute of Hotel Management, Bengaluru, before moving to Sarovar Hotels.
Basak holds a post-graduate diploma in human resources management from SVKM’s Narsee Monjee Institute of Management Studies (NMIMS). She also holds a BSc in Hospitality and Hotel Administration.
