Emids, a healthcare-focussed digital transformation and engineering company plans to hire 1,000 forward-deployed context engineers or FDCEs over the next year as it pushes AI deeper into healthcare operations.
The company says healthcare Global Capability Centres are moving beyond traditional engineering. Large firms now want people who know both the healthcare system and how to use AI to solve real problems.
Abhishek Shankar, CEO, Emids reportedly believes that most Fortune 2000 healthcare companies already have GCCs and in the AI era, they need to get much more value from them. For that they need not just engineers, but FDCEs who understand healthcare and can combine it with AI.
Emids describes FDCEs as AI-powered agents embedded in core functions such as claims processing, prior authorisation, care management, and member engagement. Instead of long development cycles, these agents learn from workflows and data to deliver results in weeks.
The company aims to build a team of at least 1,000 FDCEs across India and the Philippines by 2027. About half will be new hires, the rest will be reskilled from within. Emids currently has over 1,500 employees in India.
Finding professionals who can understand the complexities of the US market and apply AI effectively in that space is very difficult. This gap is precisely what specialist firms such as Emids aim to fill by building talent that gets the expertise of both the healthcare side and the AI side.
