What does ‘affinity bias’ mean? Affinity bias is the tendency to feel more positively towards people who seem familiar to…
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What do ‘managerial augmentation’ and managerial substitution’ mean? Managerial augmentation and managerial substitution describe two different ways technology can change…
What does ‘delayering’ mean? Delayering is the deliberate removal of levels from an organisational hierarchy, usually by reducing management positions…
What is the Bradford Factor? The Bradford Factor attempts to turn employee absence into a number. The formula gives greater…
What does ‘bot sitting’ mean? Bot sitting is the informal term for the work employees do supervising artificial intelligence (AI)…
What does ‘change agility’ mean? Change agility is the ability to adapt quickly and constructively when circumstances shift. It is…
What does halo-horn effect mean? The halo effect occurs when one positive quality influences how we judge everything else about…
What does ‘downshifting’ mean? For decades, career success followed a familiar formula: work harder, earn more, get promoted, repeat. Downshifting…
What are ghost jobs? Ghost jobs are vacancies that appear genuine but are not actively being filled. They remain on…
What does ‘grey beard’ mean? In HR, a ‘grey beard’ is more than an experienced employee approaching retirement. The term…
What does ‘navigating the grey’ mean? Navigating the grey refers to the ability to manage uncertainty, balance competing priorities, and…
What does ‘rage applying’ mean? Rage applying refers to the impulsive act of applying to multiple jobs out of frustration…
What is the meaning of ‘upward conversations’? For decades, knowledge in organisations flowed from top to bottom. Experience was presumed…