Prodapt, the Chennai-based consulting, engineering and transformation services provider for the telecom and technology industry, has completed the first phase of expansion of its nearshore operations centre in Panama. This expanded centre will house technology and domain experts working with the largest Communications Service Providers (CSPs) across the Americas. Therefore, it continues to hire experts in cloud computing, AI-powered customer service and process optimisation, and technical support.
Panama is an ideal location for Prodapt given the availability of multi-lingual skills, emerging digital engineering talent, and the favourable business and policy environment fostered by the Government of Panama.
Along with the newly-announced onshore centre in Puerto Rico and the Americas Innovation Centre in Dallas, Prodapt will further enhance capability to deliver comprehensive, AI-powered, and always-on services to clients.
According to Manish Vyas, MD and CEO, Prodapt, “Established in 2020 as a nearshore option for US customers, this centre has now grown exponentially, powered by some of the best technical talent in the industry and remarkable technology capabilities. Prodapt will continue to invest in our Panama centre as we expand our portfolio of AI-first offerings and solutions for clients across the Americas.”
The expanded centre was inaugurated by Pabitra Margherita, India’s Minister of State for External Affairs and Textiles, and Sumit Seth, India’s Ambassador to Panama, in the presence of senior executives from Prodapt.
In Sumit Seth’s words, “The Indian government is constantly working with the Government of Panama to help firms to maximise their reach in their target regions. As the first India-headquartered technology services and consulting provider to set up operations and expand in Panama, I am confident that Prodapt will further scale its operations and deliver technology-led differentiation to clients.”
Prodapt is a specialised player in the Connectedness industry, and has built deep expertise in the most transformative technologies that connect the world. Its clients connect over a billion people and over five billion devices, and are among the largest telecom, media, and internet firms in the world.
