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    Home»Exclusive Features»When employers try to become social engineers
    Exclusive Features

    When employers try to become social engineers

    An Indian snack maker’s unusual approach to workplace culture tackles dowry and hierarchy
    mmBy Radhika Sharma | HRKathaMay 23, 2025Updated:May 23, 20256 Mins Read25212 Views
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    In the industrial landscape of India’s consumer goods sector, where most companies focus on productivity metrics and cost optimisation, one snack manufacturer has taken an unconventional path. Rather than simply employing workers, this firm has positioned itself as a catalyst for broader social change—particularly around gender equity and rural development.

    Gopal Snacks, which produces traditional Indian savouries and has over 8,000 employees across multiple facilities, has implemented what it claims may be India’s most unusual employee benefit: substantial marriage payments for female workers. According to company officials, the Kanya Vivah Policy provides financial assistance ranging from Rs 6-11 lakh to unmarried women who complete 10-15 years of service. The company claims this initiative directly challenges India’s deeply entrenched dowry system.

    zoha

    “Imagine a girl from a Tier-3 town who walks into marriage negotiations with Rs 7 lakh in her account. She’s not just marrying, she’s negotiating from a place of strength,” explains Shivangi Hadvani, the company’s chief of staff. “We’ve seen the mindsets of entire villages change. Girls are no longer seen as burdens; they’re assets.”

    Shifting power dynamics

    According to the company, the policy’s effects extend beyond individual beneficiaries. Families increasingly encourage daughters to pursue education and careers, with entire groups of sisters joining the company to access not only the marriage benefit but also free meals and accommodation. Company officials claim that this income transformation reaches beyond individual workers to entire rural households, often liberating parents from agricultural dependence.

    Shivani Hadvani“We’ve seen the mindsets of entire villages change. Girls are no longer seen as burdens; they’re assets.”

    Shivangi Hadvani, chief of staff, Gopal Snacks

    However, the policy’s structure raises questions about its practical impact. The 10-15 year service requirement, as noted by critics, means women starting work at 18-20 years old must wait until their late twenties or early thirties to receive benefits. In rural India, where marriage typically occurs much earlier, this timeline may limit the policy’s reach to its intended beneficiaries.

    The requirement suggests the initiative functions more as a retention tool than a broad social intervention. Women who marry young—the norm in rural areas—would likely leave the workforce before becoming eligible, potentially limiting benefits to those already from more progressive families willing to delay marriage.

    The company also claims the policy has influenced workplace dynamics. Operations previously dominated by men—particularly running packing machines—now increasingly involve women. According to company officials, of the 90 packing machines at one facility, 60 are now operated by female workers.

    zoha

    “Earlier, all packing roles were male dominated. Post this policy, women stepped up. They said, ‘Why can’t we run these machines too?’” notes Hadvani. Whether this shift stems from the marriage benefit or other factors remains unclear.

    To address family concerns about women working in industrial settings, the company claims to have constructed secure hostels with strict protocols for its female workforce—an investment that removes barriers to women’s participation while reassuring conservative families.

    Breaking down silos

    Beyond gender initiatives, the company claims it has implemented what it calls cross-functional problem-solving sessions. Every Saturday at 5 PM, teams from finance, human resources, sales, and operations gather to dissect the week’s challenges—from customer complaints to operational inefficiencies.

    “Finance people earlier thought dealer complaints weren’t their problem. Now, they know exactly how they connect to sales. And HR, usually seen as a facilitator, realises how strategic they actually are,” explains Hadvani.

    According to company metrics, these sessions aim to build mutual understanding across departments and track complaint resolution rates. The approach reflects a broader philosophy: that organisational effectiveness emerges from cross-functional collaboration rather than departmental excellence.

    Feedback democracy

    The company claims to have maintained an unusual commitment to bidirectional feedback. Traditional suggestion boxes placed around factory floors have evolved into digital platforms, but the principle remains: anonymous input from workers across all levels. Leadership, according to the company, reads and responds to these submissions, creating what management describes as “feedback democracy.”

    Performance reviews and exit interviews include structured systems where employees rate the company—not merely the reverse. The company claims this reciprocal evaluation process builds transparency and trust, though its effectiveness in practice remains difficult to measure independently.

    Peer-to-peer learning

    Skills development, according to the company, takes an informal approach through voluntary Excel training sessions open to all employees. Workers from any department—human resources, sales, or factory operations—can participate as either learners or instructors.

    “While HR personnel learn how to calculate sales incentives, the sales personnel learn spreadsheet modelling. It’s a self-driven classroom where knowledge flows both ways,” notes Hadvani. These sessions, the company claims, function as confidence-building exercises that challenge traditional workplace hierarchies.

    The voluntary nature distinguishes this approach from typical corporate training programmes, though questions remain about reach and impact across the organisation’s diverse workforce.

    Silent philanthropy

    Perhaps most unusually, the company supports the Suvarnabhrasan Movement—a traditional Ayurvedic immunisation programme for children using gold-infused medicine. According to company officials, the programme has reached over 700,000 children across 700 centres nationwide.

    “There is no logo, no name on any of it. We support it because we believe in it,” says Hadvani. The programme, the company claims, receives Rs 10 lakh monthly in gold alone through personal donations and corporate contributions.

    This approach—supporting traditional health practices while maintaining complete anonymity—differs markedly from typical corporate social responsibility programmes designed for public recognition.

    Questions of scale

    While these initiatives present an interesting case study in corporate social intervention, questions remain about their broader applicability. The marriage payment policy, while addressing real social issues, operates within specific cultural contexts that may not translate to other regions or industries.

    The company’s approach reflects a particular philosophy: that businesses can serve as agents of social change rather than merely economic entities. Whether this model proves sustainable as the company grows, or influences other firms in India’s consumer goods sector, remains to be seen.

    For now, this snack manufacturer continues its experiment in corporate paternalism—attempting to address social inequities through employment policy while maintaining commercial viability. The results, both intended and unintended, offer insights into the complex relationship between business objectives and social transformation in contemporary India.

    Culture Employee Employee Benefits Employee Engagement employer Engagement Gopal Snacks Human Resources LEAD Productivity Recruitment Shivangi Hadvani Training Workforce Workplace
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    Radhika Sharma | HRKatha

    Radhika is a commerce graduate with a curious mind and an adaptable spirit. A quick learner by nature, she thrives on exploring new ideas and embracing challenges. When she’s not chasing the latest news or trends, you’ll likely find her lost in a book or discovering a new favourite at her go-to Asian eatery. She also have a soft spot for Asian dramas—they’re her perfect escape after a busy day.

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