The numbers that describe India’s GCC story in 2026 are impressive. More than 2,100 centres. About 2.36 million professionals. $98.4…
Browsing: LEAD
Work-life balance was once a relatively simple idea: finish work, switch off and make time for life outside the office.…
Employee experience is usually discussed in the language of big-ticket benefits: health insurance, wellness platforms, learning budgets and flexible-work policies.…
Company: Apex Digital (fictitious), a mid-sized technology company with 1,600 employees, building SaaS products and digital solutions for enterprise clients…
A company can be an excellent place to build a career. It can also be a terrible one. Remarkably, it…
What do ‘managerial augmentation’ and managerial substitution’ mean? Managerial augmentation and managerial substitution describe two different ways technology can change…
There was a time when an employee’s professional identity was largely confined to the organisation they worked for. Today, that…
In the space of five weeks, the chairman of one of India’s most storied conglomerates announced that he would not…
Finalist | HRKatha Rising Star Leadership Award 2025 Hiral Patel’s idea of relationship-building does not stop at the office door.…
When she said she wanted to lead sales, Sulbha Kaushal Rai was cautioned that it “wasn’t that simple”, that it…
By April 2025, nearly 25 per cent of internet users in high-income countries had adopted ChatGPT, compared with 5.8 per…
What does ‘career lattice’ mean? The career lattice replaces one of the most enduring images of professional life: the ladder.…
What if giving employees unlimited leave actually makes them take less of it? As organisations rethink traditional workplace policies in…
Organisations measure revenue, productivity, attrition, hiring, engagement and customer experience. Culture is different. It gets invoked to explain why people…
Winner, Rewards Guru | HRKatha Rising Star Leadership Awards 2025 Gaurav Modak was not supposed to be the person…
Walking into a room, Beena Jacob sometimes found herself expected to advocate for the people perspective alone, not challenge business…
About 85 per cent of Indian organisations say AI or agentic AI is transforming their hiring processes in FY26, up…
What does ‘delayering’ mean? Delayering is the deliberate removal of levels from an organisational hierarchy, usually by reducing management positions…
Imagine hiring a team where everyone gets along, understands the unwritten rules and fits neatly into the existing culture. It…
First Runner-Up | HRKatha Rising Star Leadership Awards 2025 Himanshu Gupta has spent much of his career on the design…
Not a sudden calling For Sejal Haribhakti Mody, CHRO, Akasa Air, human resources was never a sudden calling. Her journey…
Interviewed by Tata’s Russi Mody in 1977, GS Ramesh was asked where he wanted to start his career. “Where did…
The architecture of workplace wellness is built largely around problems organisations know how to see. Physical health produces insurance claims,…
What is the Bradford Factor? The Bradford Factor attempts to turn employee absence into a number. The formula gives greater…
There is a thin line between an employee who wants to go the extra mile and one who feels they…
When G.S. Ramesh joined Hyundai as its first Indian employee, he found himself at the intersection of two very different…