TCS’ IUX to ensure employees’ safe return to work, if required

Less than 2% of TCS employees involved in critical business activities are returning to office in a carefully planned manner


Keeping its employees’ health and safety as a priority, Tata Consultancy Services (TCS) has taken all required steps to enable the return to work of less than two per cent of its staff. To make the workplace safe for these employees, who are involved in critical business activities, to return to work (should the need arise), the technology company has put in place the Intelligent Urban Exchange (IUX) software for Workplace Resilience, which is part of the Company’s Secure Borderless Workspaces (SBWS) model.

The multinational company managed to get this software up and working in under a month. The IUX software combines risk analytics and primary reopening functions — such as workplace safety, rules compliance, operational resilience and customer engagement — to make it safe for critical staff to return to office.

With IUX for Workplace Resilience, site administrators will be able to keep a close watch on the risk profile and risk prediction of its more than 18,000 employees. Depending on the daily risk scores, administrators will be able to decide who can safely be permitted to work from the office, should the need arise.

The software not only records the temperature of the employees at the office entrances and exits, but also gives warnings and alerts if social distancing norms are flouted in the common areas, or if personal protective equipment is not being used. In case of an infection, it can also be effectively used for contact tracing within a short span of about half an hour. Care has been taken to secure personal data and ensure privacy of all employee data.

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