Close Menu
    Facebook X (Twitter) Instagram
    • Our Story
    • Partner with us
    • Reach Us
    • Career
    Subscribe Newsletter
    HR KathaHR Katha
    • Exclusive
      • Exclusive Features
      • Perspectives
      • Friday Features
      • herSTORY
      • Rising Stars
      • Case-In-Point
      • Point Of View
      • Research
      • HR Pops
      • Dialogue
      • Movement
      • Profile
      • Beyond Work
      • By Invitation
    • News
      • Global HR News
      • Compensation & Benefits
      • Diversity
      • Events
      • Gen Y
      • Hiring & Firing
      • HR & Labour Laws
      • Learning & Development
      • Merger & Acquisition
      • Performance Management & Productivity
      • Talent Management
      • Tools & Technology
      • Work-Life Balance
    • Special
      • HR Forecast 2026
      • Cover Story
      • Editorial
      • HR Forecast 2024
      • HR Forecast 2023
      • HR Forecast 2022
      • HR Forecast 2021
      • HR Forecast 2020
      • HR Forecast 2019
      • New Age Learning
      • Coaching and Training
      • Learn-Engage-Transform
    • Magazine
    • Reports
      • Whitepaper
        • HR Forecast 2024 e-mag
        • Future-proofing Manufacturing Through Digital Transformation
        • Employee Healthcare & Wellness Benefits: A Guide for Indian MSMEs
        • Build a Future Ready Organisation For The Road Ahead
        • Employee Experience Strategy
        • HRKatha 2019 Forecast
        • Decoding and Driving Employee Engagement
        • One Platform, Infinite Possibilities
      • Survey Reports
        • Happiness at Work
        • Upskilling for Jobs of the Future
        • The Labour Code 2020
    • Conferences
      • Leadership Summit 2025
      • Rising Star Leadership Awards
      • HRKatha Futurecast
      • Automation.NXT
      • The Great HR Debate
    WhatsApp LinkedIn X (Twitter) Facebook Instagram
    HR KathaHR Katha
    Home»News»Rise in consumer-facing roles in India in September 2025
    News

    Rise in consumer-facing roles in India in September 2025

    21% increase in white-collar hiring in Tier-2 and tier-3 cities of India
    HRK News BureauBy HRK News BureauOctober 8, 20252 Mins Read7737 Views
    Share LinkedIn Twitter Facebook WhatsApp
    we are hiring
    Share
    LinkedIn Twitter Facebook WhatsApp

    There are more consumer-facing jobs available now, with 21 per cent increase in e-commerce roles and 24 per cent in hospitality. The gig economy also witnessed a 28 per cent rise in positions. Overall, more job openings were reported in Tier-2 and Tier-3 cities, where hiring went up 21 per cent, which was far more than the 14 per cent increase in roles seen in the metros. Indeed, the Indian job market is not only becoming more resilient but also decentralised.

    As per the foundit Insights Tracker for September 2025, there was 17 per cent growth in the Indian white-collar job market, year-on-year (YoY). The market grew four per cent compared to September 2024.

    The growth cannot all be attributed to seasonal jobs. Hiring has been steady in the logistics, transportation, healthcare, pharmaceuticals and IT sectors. This could be because of more and more companies embracing digitalisation, AI and automation. Additionally, supply chains have also been expanding. Those with up to three years of work experience, that is, at the entry level, made up 45 per cent of the new hires, which is three per cent more than 2024.

    The metros were witness to a 14 per cent surge compared to the same time last year. Most of this hiring happened in the information technology (IT) and the banking, financial services and insurance (BFSI) sectors, followed by media and entertainment. More openings were seen in tech roles, followed by finance and marketing.

    While sales and marketing roles grew by about five per cent, customer support and operations roles grew by about four per cent. There was a rise in creative and media roles by about four per cent, which can be attributed to the growing popularity of OTT content. Three per cent growth was seen in technology and product roles, while finance and accounting roles grew by about two per cent based on the increased economic activity during the festive season.

    21% increase in e-commerce roles Banking BFSI consumer-facing e-commerce Employee employer finance and accounting financial services and insurance foundit Healthcare Hospitality HR Human Resources Indian Job Market insights IT job openings Logistics marketing roles Pharmaceuticals resilient job market rise in openings rise in roles sales roles September hiring Tier 3 tier-2 transportation work experience Workforce YoY
    Share. LinkedIn Twitter Facebook WhatsApp
    HRK News Bureau

    Leave A Reply Cancel Reply

    Related Posts

    ServiceNow restructures, hundreds of jobs cut

    July 30, 2026

    India’s gig workforce may reach up to 2.1 crore by 2030: Report

    July 29, 2026

    Court orders Rs 19 lakh payout after company fails to prove poor performance

    July 29, 2026

    ‘We Want Hike’ chants at HCL’s 50th anniversary event go viral

    July 29, 2026
    zoha
    Editorial

    What Jantar Mantar told us about the generation now entering India’s workplaces

    A senior television journalist, who now runs his own YouTube channel, was speaking to a…

    India’s IT services industry built the talent. Its biggest clients are now hiring it directly through GCCs

    Something significant is happening to India’s technology workforce in 2026. Most people are describing the…

    EDITOR'S PICKS

    HR Perspectives by Paramjit Singh Nayyar: “The board cares about business metrics, not HR metrics”

    July 29, 2026

    Just 8% of Indian firms have actually institutionalised people analytics

    July 29, 2026

    Confessions of a secret AI user

    July 28, 2026

    Downshifting: Why slowing down is becoming a career strategy

    July 28, 2026
    Latest Post

    ServiceNow restructures, hundreds of jobs cut

    Global HR News July 30, 2026

    ServiceNow has laid off hundreds of employees worldwide as part of a restructuring plan aimed…

    India’s gig workforce may reach up to 2.1 crore by 2030: Report

    News July 29, 2026

    India’s gig economy is expected to witness rapid expansion over the next five years, with…

    Court orders Rs 19 lakh payout after company fails to prove poor performance

    Compensation & Benefits July 29, 2026

    An employee terminated for alleged poor performance has won Rs 19 lakh after a court…

    ‘We Want Hike’ chants at HCL’s 50th anniversary event go viral

    News July 29, 2026

    A video from HCL Group’s 50th anniversary celebrations in Chennai has gone viral after a…

    Asia's No.1 HR Platform

    Facebook X (Twitter) Instagram LinkedIn WhatsApp Bluesky
    • Our Story
    • Partner with us
    • Career
    • Reach Us
    • Exclusive Features
    • Cover Story
    • Editorial
    • Dive into the Future of Work: Download HRForecast 2024 Now!
    © 2026 HRKatha.com
    • Disclaimer
    • Refunds & Cancellation Policy
    • Terms of Service

    Type above and press Enter to search. Press Esc to cancel.