Knowing the solution to a problem before others are even aware that something is ‘wrong’ is deemed by some as concrete proof of their elevated expertise. Fair enough. Unfortunately, from everyone else’s perspective, those solutions — seemingly disconnected from the issue at hand — lack credibility and are considered unconvincing.

Sameer Wadhawan, vice-president, human resources, will now head franchise capability and business transformation. Manu Narang Wadhwa, from American Express, will replace him as head-HR.

Present-day HR is marked by rapid transformations due to technological advancements, analytics, AI and a shifting focus from the traditional HR functions to strategic business decisions. The future holds more complexities in the simplicity brought about by technology. 

Thomsons is a SaaS provider of global employee benefits and employee engagement software. Its platform, Darwin™ for automated employee benefits administration has over 1 million worldwide users.