What does ‘affinity bias’ mean? Affinity bias is the tendency to feel more positively towards people who seem familiar to…
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What do ‘managerial augmentation’ and managerial substitution’ mean? Managerial augmentation and managerial substitution describe two different ways technology can change…
What does ‘delayering’ mean? Delayering is the deliberate removal of levels from an organisational hierarchy, usually by reducing management positions…
What is the Bradford Factor? The Bradford Factor attempts to turn employee absence into a number. The formula gives greater…
What does ‘precision learning’ mean? Traditional corporate learning begins with a programme. Precision learning begins with a gap. The idea…
What does ‘change agility’ mean? Change agility is the ability to adapt quickly and constructively when circumstances shift. It is…
What does halo-horn effect mean? The halo effect occurs when one positive quality influences how we judge everything else about…
What are ghost jobs? Ghost jobs are vacancies that appear genuine but are not actively being filled. They remain on…
What does ‘grey beard’ mean? In HR, a ‘grey beard’ is more than an experienced employee approaching retirement. The term…
What ‘humanocracy’ mean? Humanocracy is a management philosophy that argues organisations should be designed around people rather than bureaucracy. Instead…
What does sensemaking mean? In modern complex workplaces that are not just fast changing but also filled with competing priorities,…
What does ‘navigating the grey’ mean? Navigating the grey refers to the ability to manage uncertainty, balance competing priorities, and…
What does ‘rage applying’ mean? Rage applying refers to the impulsive act of applying to multiple jobs out of frustration…
What does ‘cultural intelligence’ mean? Cultural intelligence, often called CQ, refers to the ability to work effectively across different cultural…
What is the meaning of ‘upward conversations’? For decades, knowledge in organisations flowed from top to bottom. Experience was presumed…
What does ‘executive courage’ mean? Executive courage is the capacity to take difficult decisions in the face of risk, uncertainty,…
What does “Looking around the corner” mean? “Looking around the corner” describes the ability to anticipate what is coming next,…
What does ‘strategic defiance’ mean? Strategic defiance is the deliberate and calculated act of challenging authority, norms, or established systems…
What does ‘contextual intelligence’ mean? Contextual intelligence is the ability to understand the environment around you, interpret its dynamics, and…
What is resenteeism Resenteeism describes a workplace pattern in which employees stay in roles they find unfulfilling, leading to growing…
What does it mean? Capability DNA refers to the distinctive mix of skills, behaviours, mindsets, and cultural traits that determine…
What is career cushioning? Career cushioning is the practice of employees discreetly preparing backup options in case of job loss…
What is the shadow AI workforce? The shadow AI workforce describes employees using AI tools outside of formal company policies…
What are anti-perks? Anti-perks are benefits that sound appealing but turn out to be useless, inconvenient, or even harmful. They…
Who are antifragile workers? Antifragile workers do not just cope with change—they use it for self-growth. Such workers adapt quickly,…
What is SBA? Skills-based architecture (SBA) is a modern HR framework that organises work around skills rather than static job…